Job Description

Company:

BC Maritime Employers Association

Industry:

Labour Relations

Level:

Hybrid

Job Family:

Administrative Assistant, Leaves Processing

Location:

Vancouver, BC

Compensation:

Salary + Benefits

OVERVIEW



CONTRACT LENGTH



This is a 12-month contract position with a hybrid schedule.

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ADJUDICATION



This role supports employees and stakeholders by adjudicating leave requests, maintaining precise records, and serving as a subject matter expert on leave processes under the guidance of the Labour Relations ...



ADMINISTRATION



The Administrative Assistant, Leaves Processing is responsible for ensuring accurate and timely administration of employee leave programs in compliance with federal legislation and organizational policies.

RESPONSIBILITIES



CUSTOMER SERVICE



Answer employee queries about the leaves process. Serve as subject matter expert for the leaves process in alignment and under the general direction and guidance of the Labour Relations Officer and Associate ...



PROCESS AND TRACK LEAVES



Work closely with the Union and Waterfront Employers of British Columbia (WEBC) to ensure leave requests are adjudicated in a timely manner, and to request additional information where required. Track leave requests ...



DATA ORGANIZATION



Organize and update leave records using an online database system.



ANALYSIS



Interpret and administer leave program and policies in accordance with the applicable federal laws.



SUPPORT



Provide support with any questions related to processing leaves.

REQUIREMENTS



CUSTOMER EXPERIENCE



Proven experience in customer service, including strong phone, email and in-person communication skills. Experience working in a unionized environment considered an asset. Minimum of 2 years of experience ...



EDUCATION



College diploma. Bachelor's degree is considered an asset. A combination of education and experience may also be considered.



ORGANIZATION



Excellent organizational skills, with an ability to prioritize important projects.



MICROSOFT



Proficient in Microsoft Office Suite, including SharePoint and Excel.



ANALYSIS



Analytical and problem-solving skills.