Job Description

Company Description
UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
Number of vacancies: 1
Site: West Park Healthcare Centre
Department: Professional Practice and Provincial Long-Term Vent Program
Reports to: Director of Professional Practice and Director of Provincial Long-Term Vent Program
Work Model: In-Office
Hours: 37.5 hours per week
Shifts: Days
Status: Permanent Full-Time
Closing Date: November 14, 2025
Position Summary
West Park Healthcare Centre helps patients get their lives back by providing specialized rehabilitative and complex care after a life-altering illness or injury such as lung disease, amputation, stroke and traumatic musculoskeletal injuries.
The Professional Practice Department reports through to the Collaborative Academic Practice (CAP) portfolio at UHN. Collaborative Academic Practice (CAP) leads and delivers the practice of today and identifies the practice of tomorrow, advances knowledge and brings clinical transformation to life. We do this by inspiring a spirit of inquiry and innovation, building capacity among health professionals and teams to be at their best to deliver the highest quality of care and experiences, leveraging data and health information systems to measure, evaluate and inform impactful change and strategy, and enacting systems change and sustainability. Through compassionate leadership and a holistic approach, CAP's purpose is to enable health professionals to drive change while delivering knowledge-based quality care for the patients and families we serve.
The Professional Practice team consists of a collaborative interprofessional team consisting of Nurse Practitioners, Clinical Nurse Specialists, Clinical Nurse Educators, and Clinical Practice Leaders who lead clinical teams in the provision of excellent patient care while building capacity of the clinical teams to respond to the diverse needs of the rehabilitation and complex continuing care patient population.
The Provincial LongTerm Ventilation Strategy engages Long Term Ventilation Programs, ICUs and other partner organizations from across the province in a hub and spoke model designed to effectively reduce pressure on ICUs, create capacity for patients with prolonged ventilation to transition safely to the community, support patients with complex medical conditions to maintain clinical stability in the community, reduce unnecessary acute care visits, coordinate expertise and resources from across the province to ensure access to standardized best practice long-term ventilation care, and improve quality of life for people requiring long-term ventilation through receiving specialized care closer to home.
Serving as administrative support to the Director of Professional Practice and the Director of the Provincial Long-Term Ventilation Strategy you will exercise considerable judgment and have independence in providing complex administrative support for two very busy programs. Your overall responsibility is to ensure that all work from these offices is deftly managed by being focused on effectively and efficiently managing constantly changing priorities related to internal and external projects, calendar and schedule management, and effective communication with all relevant parties. In addition you will produce first rate documentation and presentations, and anticipate Directors' professional needs. The role will also require you to interact with senior management across the province and interface with clients and vendors. To be considered for this role, you must have significant experience managing a busy Director's office.
Duties

• Coordinating and maintaining written and/or electronic calendar/schedule for assigned personnel
• Utilizing advanced functions to provide word processing/typing services to facilitate the production of complex documents/materials
• Utilizing advanced knowledge of excel functions to ensure efficient management of documentation
• Coordinating, organizing or planning meetings/events
• Providing direct and/or functional supervision for assigned personnel
• Ensuring efficient operation of the office
• Developing, organizing and maintaining electronic and paper information filing/retrieval methods, systems or formats
• Performing clerical support functions
• Performing cross-functional responsibilities, as required
• Performing other duties consistent with the job classification, as assigned
• Serving as the primary support person to the Director of Professional Practice and the Director for the Provincial Long-Term Ventilation Strategy at UHN- West Park Healthcare Centre site
• Exercise considerable judgment and have independence in providing complex administrative support to two busy Directors
• Possess an in-depth knowledge of the Director's preferences to be able to effectively plan their schedules and organize their daily activities
• Ensuring that all work from this office is deftly managed by ensuring attention to detail, being focused on effectively and efficiently managing constantly changing priorities related to internal and external stakeholder meetings, calendar and schedule management and effective communication with all relevant parties
• Produce first rate documentation and presentations, and anticipate the Directors' professional needs
• Interact with senior management across the province and interface with clients and vendors

Qualifications

• Completion of Grade XII or recognized equivalent
• Completion of a recognized medical office or business administration program at the diploma level
• Four (4) years related secretarial support experience
• Previous on-the-job computer/word-processing, database and spreadsheet software experience; experience in a Microsoft Office environment
• Previous supervisory experience preferred
• Experience working in a health care environment an asset
• Excellent organizational and time management skills
• Very good interpersonal and customer service skills
• Very good verbal and written communications skills
• Comprehensive knowledge of health care, organizational/office practices, procedures and standards
• Ability to produce high quality work in accordance with Hospital standards
• Ability to maintain confidentiality
• Ability to work well under pressure and use good judgment in assessing difficult situations
• Knowledge of medical terminology an asset
• Preparing reports and presentation
• Ensuring invoice payment and office account management

Additional Information
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP

) * Close access to Transit and UHN shuttle service

• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Job Location
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Skills Required