Job Description

Your Opportunity:
Join Cancer Care Alberta (CCA) and make a difference in the lives of those affected by cancer. Our Supportive Care Services team--Psychosocial and Rehabilitation Oncology--provides care that enhances quality of life throughout diagnosis, treatment, survivorship, and palliative care. We're seeking a team-oriented, customer-focused Administrative Assistant to support clinical operations at the ACCC and Jack Ady Cancer Centre. With support and supervision from the Administrative Team Lead and Manager, you'll provide reception and clerical support to ensure smooth service delivery across inpatient and outpatient settings. This role requires initiative, strong organizational skills, excellent communication skills and the ability to anticipate patient and staff needs. Key Responsibilities: Schedule and coordinate in-person and virtual appointments. Communicate with patients regarding bookings, changes, and cancellations. Greet patients at reception, verify registration and assist with wayfinding. Maintain Connect Care templates and manage referrals. Handle correspondence and maintain patient confidentiality. Organize supplies, submit orders, and support daily operations. Generate reports and schedules using various applications. Provide cross-coverage for administrative colleagues. Applicants for this temporary position need to be available Monday to Friday from 0800am to 1615pm. Why Join Us?: Be part of a collaborative team in a state-of-the-art cancer centre, where your work makes a meaningful impact every day on the lives of patients and their loved ones. Apply today.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company:

Cancer Care Alberta

Classification:

Administrative Support III

Union:

AUPE GSS

Unit and Program:

Supportive Care Services

Primary Location:

Arthur Child Cancer Centre

Location Details:

As Per Location

Multi-Site:

Not Applicable

FTE:

1.00

Posting End Date:

27-NOV-2025

Temporary Employee Class:

Temp F/T Benefits

Date Available:

08-DEC-2025

Temporary End Date:

12-MAR-2027

Hours per Shift:

7.75

Length of Shift in weeks:

2

Shifts per cycle:

10

Shift Pattern:

Days

Days Off:

As Per Rotation

Minimum Salary:

$23.53

Maximum Salary:

$28.60

Vehicle Requirement:

Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

High School Diploma required. completion of a Medical Office Assistant and/or Unit Clerk program. Word processing and computer courses completed; proficient in MS Office Suite (Word, Outlook, Excel). Minimum 1 year of experience as a Medical Office Assistant or Unit Clerk, with hands-on experience in Connect Care/EPIC. Strong customer-focused approach with excellent verbal and written communication skills. Comfortable in a public-facing role and able to interact professionally with patients, including those who may be distressed. Demonstrated initiative, creativity, and effective time management. Ability to manage confidential patient and hospital information independently. Skilled at prioritizing competing demands and handling multiple tasks in a fast-paced environment with frequent interruptions. Collaborative team player with experience working in a multidisciplinary healthcare setting.

Preferred Qualifications:

Minimum 1 year administrative experience in a hospital or outpatient clinic setting in Cancer Care Alberta. Working experience with physicians and Allied Health professionals such as rehabilitation therapists and counsellors. Experience with Zoom (booking, supporting others to access/ use Zoom). Experience ordering supplies using Oracle software, Grand and Toy and online.Completed Connect Care Training: Ambulatory Unit Clerk with Clinic Referrals, Schegistrar.