Job Description

Company Description
UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
Number of Vacancies: 1
Site: Toronto General Hospital
Department: Division of Cardiovascular Surgery
Work Model: On-Site
Reports to: Cardiovascular Surgeon
Hours: 37.5 hours per week
Shifts: Weekdays
Status: Permanent Full Time
Closing Date: October 15, 2025
Position Summary
The Medical Administrative Assistant II exercises considerable judgment/independence and utilizes knowledge of medical terminology/moderately advanced functions to provide secretarial and clerical services, in support of medical/professional personnel, including: acting in a moderately independent manner to maintain written and/or electronic appointment schedule/calendar for various levels of personnel; utilizing considerable independence to coordinate and organize all resident, fellow and clerkship rotations; utilizing knowledge of medical terminology and moderately advanced functions to provide word processing/typing services to facilitate the production of moderately complex documents/materials for assigned personnel; drawing upon knowledge of medical terminology and senior secretarial experience to provide efficient and effective reception responsibilities; organizing, modifying, and maintaining confidential electronic/paper filing/retrieval methods, systems and/or formats; arranging small to mid-size formal and informal meetings/events; performing moderately complex billing and budgetary functions for multiple cost centers; providing functional supervision and leadership to lower classified clerical positions; ensuring efficient operation of the office, within scope of authority; performing other related clerical support activities; performing cross-functional duties, as assigned or requested; performing other duties consistent with the job classification, as required.
Duties

• Acts in a moderately independent manner to maintain written and/or electronic appointment schedule/ calendar for various levels of personnel
• Utilizes knowledge of medical terminology and moderately advanced functions to provide word processing/ typing services to facilitate the production of moderately complex documents/materials for assigned personnel
• Draws upon knowledge of medical terminology and senior secretarial experience to provide efficient and effective reception responsibilities
• Organizes, modifies, and maintains confidential electronic/paper filing/retrieval methods, systems and/or formats
• Performs moderately complex billing and budgetary functions
• Ensures efficient operation of the office, within scope of authority
• Performs other related clerical support activities

Qualifications

• Three (3) years related medical secretarial experience required.
• Previous on-the-job computer/word-processing, database and spreadsheet software experience required;
• Experience in a Microsoft Office environment required.
• OHIP billing experience not required but is an asset
• Experience working in a health care environment an asset.
• Experience working in a teaching hospital environment an assest.
• Excellent organizational, time management, and prioritization skills required.
• Excellent word-processing/typing skills required.
• Excellent verbal and written communication skills required.
• Excellent interpersonal and customer service skills required.
• Excellent knowledge of medical terminology required.
• Excellent knowledge of health care, organizational/office practices, procedures and standards required.
• Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients required.
• Ability to maintain and protect patient confidentiality required.
• Ability to produce high quality work in accordance with Hospital standards required.
• Ability to maintain confidentiality required.
• Ability to work well under pressure required.
• Ability to work independently and as a team player required.
• Ability to use good judgment in assessing difficult situations required.

Additional Information
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP

) * Close access to Transit and UHN shuttle service

• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Skills Required