Job Description

Job description

If your professional customer service skills are enhanced by a can-do positive attitude, this is a fantastic opportunity to join the Arthritis & Injury Care Centre team. As an Administrative Assistant with Arthritis & Injury Care Centre you will be the face and front line of this organization.

Primary Duties

As an Administrative Assistant, you will:

Greet patients, clients, co-workers, and physicians and be the first point of contact for these office visitors Booking initial and subsequent appointments for patients Answer and direct incoming calls received on a multi-line phone system using a physical phone as well as a headset and soft phone Billing patients, insurance companies, and third parties for products and services Use company software for scheduling, patient information, invoicing, etc. Fill product inventory orders for account customers and unpack product inventory orders that arrive Physician consultation letters, reports, and confirmations Assistance with physician letter dictations when needed Perform general office duties such as filing, scanning, updating spreadsheets, etc. Provide administrative support to all employees, such as other administrative assistants, bracing specialists, physicians, physiotherapists, etc., to help make their day run as smoothly as possible Fill inventory/stock orders for customers and unpack product inventory orders

Qualifications

To take on the role of Administrative Assistant, you must have:

A post-secondary education in medical office, office administration, or business administration is required 1+ years' experience working in a busy medical administrative/customer service role/environment Well developed skills using Microsoft Office (Work, Excel, Outlook) as well as computer skills A professional and positive customer service attitude Well developed multi-tasking skills A dynamic, initiative based approach with a can-do attitude Effective problem-solving skills The ability to thrive independently and in a team environment

Additional qualifications:

Experience billing insurance companies for extended health benefits is an asset Experience using EMR systems an asset (Accuro/MedAccess) Experience with Office365 is an asset Experience with Jane App is an asset
Job Type: Part- time (17-20 hours/ week)

Pay: $19.00-$21.00 per hour

Expected hours: 17-20 per week with the opportunity to grow

Schedule:

Monday, Wednesday, Fridays
Work Location: In person

Job Types: Permanent, Part-time

Pay: $19.00-$21.00 per hour

Benefits:

Dental care Extended health care
Work Location: In person