Job Description

Administrative Assistant - Mortgage Brokerage Team

Compensation: $17-$19 per hour (based on experience)

We are seeking a tech-savvy, quick-thinking, detail-oriented Administrative Assistant to support our fast-paced mortgage brokerage team. You must be highly organized, accurate, and eager to grow your skills and career within the mortgage industry.

Key Responsibilities

Begin each day by reviewing email, Slack, and workflow platforms before sending any communication Maintain accurate, real-time updates across all systems and calendars Communicate professionally with clients, lenders, lawyers, and realtors while avoiding duplicate or unnecessary messages Track outstanding conditions and required documents, escalating urgent matters promptly Prioritize time-sensitive files to ensure all deadlines are met Prepare closing day emails and assist brokers with communication Follow lender-specific requirements exactly as instructed Upload, organize, and review documents for completeness and accuracy Review bank statements, paystubs, deposits, and other financial documents with meticulous attention to detail Enter updates into workflow platforms immediately so brokers have real-time visibility Provide clear end-of-day handover notes when tasks remain incomplete Other tasks maybe assigned as needed

Required Skills & Qualities

Strong comfort with technology and digital tools Fast learner who adapts quickly to new platforms Highly organized with exceptional accuracy Strong multitasking and prioritization skills Professional, clear communication Proficient with Google Workspace, Slack, and Adobe Able to independently troubleshoot Thrives in a fast-paced, detail-critical environmentPreferred Experience Previous administrative experience and asset Experience working with financial documents (bank statements, income verification, tax documents, etc.) is an asset Experience in mortgage, finance, legal, or insurance environments is an asset Growth Opportunities Advanced file management Underwriting support Broker assistant responsibilities Expanded office operations roles

We invest heavily in team members who demonstrate initiative, reliability, and accuracy.

This is a remote position, with occasional travel or in-office work required. You must have reliable private internet and it must be secure. You will need to have a guest network if you have others sharing your connection. You may be required to have a VPN.

Job Types: Full-time, Permanent

Pay: From $17.00 per hour

Benefits:

Flexible schedule Work from home
Application question(s):

Describe your comfort level with technology and give an example of a software/platform you learned quickly. How long did it take you to learn it? This role requires accuracy and attention to detail. Describe a time you caught an error that others missed. How do you stay organized when managing multiple tasks or deadlines at once? Why are you interested in growing your career in the mortgage/finance industry, and where do you see yourself advancing? What strategies do you use to prevent errors when reviewing documents or entering data? What excites you most about working in a fast-paced administrative role, and how do you stay motivated during repetitive or detailed tasks? How do you handle receiving feedback, especially when it involves correcting mistakes? If you encounter a task or system you've never used before, what steps do you take to figure it out without asking for help first? Tell me about a time you had to
manage conflicting priorities or multiple urgent requests. How did you decide what to handle first, and what was the result?

Education:

Secondary School (preferred)
Experience:

Administrative: 1 year (preferred)
Language:

English (required)
Willingness to travel:

25% (preferred)
Work Location: Hybrid remote in Enfield, NS