Job Description

Are you a detail-oriented professional who thrives on keeping processes running smoothly and upholding high standards? Great Canadian Roofing & Siding is looking for an Administrative Assistant to support our operations, ensure compliance with insurance requirements, and provide seamless support across departments. In this role, you'll oversee quality audits, monitor workflows, create efficiencies, and serve as a point of contact for adjusters, vendor managers, and internal teams. If you take pride in accuracy, enjoy problem-solving, and love keeping everything on track, we'd love to hear from you!


At Great Canadian Roofing and Siding, we take pride in being an Alberta-based company, serving communities across Edmonton, Calgary, Red Deer, and Saskatchewan since 1997. As part of our team, you'll enjoy competitive compensation based on experience and an exceptional extended health plan that includes medical, dental, and vision coverage. We also provide an employee assistance program, professional development opportunities, and internal growth prospects-all designed to support a healthy work/life balance. If you're looking for a fulfilling career with a trusted name in roofing and siding, apply today!

A DAY IN THE LIFE OF AN ADMINISTRATIVE ASSISTANT

As an Administrative Assistant, your day will be centered around ensuring processes run smoothly and meet the highest standards. You'll spend time auditing insurance assignments, preparing reports, and analyzing workflows to spot inefficiencies and recommend proactive solutions. You'll work closely with coordinators, training and supporting them while also maintaining SOP manuals and client files. Communication will be a key part of your role, whether you're handling staff and customer inquiries, ensuring incoming emails are responded to promptly, or acting as a point of contact for adjusters and vendor managers. During CAT events, you'll help organize and monitor assignment flow, making sure nothing slips through the cracks. Beyond quality assurance, you'll also contribute to a positive workplace culture by helping with staff lunches, office events, and keeping supplies organized-all while keeping service and professionalism top of mind.

QUALIFICATIONS

3-5 years of experience in business administration (insurance experience an asset) Xactimate knowledge (strongly preferred) Strong organizational skills with meticulous attention to detail Excellent written and verbal communication skills across all levels Ability to work independently, prioritize, and thrive under pressure Proficiency in Microsoft Office, especially Excel Professional, punctual, and reliable with strong customer service skills Ability to maintain a highly professional and ethical profile at all times

If you're a natural organizer who loves creating order, solving problems, and keeping operations running seamlessly, this could be the perfect fit for you.


ARE YOU READY TO JOIN OUR TEAM?


If you believe you're the right fit for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!