Job Description

Established in 2009,

reactive health

is a growing, multi-disciplinary company with 8 locations across Prince Edward Island, servicing all major communities. We are looking for a vibrant, friendly, empathetic administrative personality to join the team.

The successful candidate should:

Display strong attention to customer service and embody a dedicated work ethic.

Showcase organizational, time management and decision making skills.

Be able to make decisions independently and work effectively as a team member.

Have positive communication skills to provide a high quality patient experience.

Display a positive attitude with empathy to improve team productivity.

Be proficient with learning to use an appointment scheduling software.

Qualifications:

Be Kind, Empathic, Dependable, Team Player

(Previous experience in a heath administrative role is NOT necessary, but an asset.)

Responsibilities:

Work directly with Clinical Director and multi-disciplinary healthcare team.

Managing the day-to-day activities of the clinic by providing administrative duties such as: scheduling appointments, answering telephones, scanning, faxing, mailing, etc.

Greeting patients and maintaining a pristine friendly environment.

Ensuring confidentiality of patient records, medical information and communicate with insurance companies, adjustors and case managers

Maintaining accurate files & patient records, consent forms, processing payments, end of day transaction reports and collections of all outstanding accounts.

Implement protocols and procedures to improve staff productivity, be responsible for managing inventory reports and ordering products.

Follow all reporting requirements for third party vendors - WCB, MVA, LTD claims. Laundry and cleaning duties as needed.

Note: Training is provided on all aspects of the role with ongoing support from a core of other administrative assistants.
Job Type: Full-time Position

Job Types: Full-time, Permanent

Pay: $37,000.00-$40,000.00 per year

Benefits:

Dental care Extended health care Vision care
Work Location: In person