Job Description

Company Description
If you're looking for more, you've come to the right place.
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that's what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Be part of what makes us different.
You'll play a key part in supporting our store teams by creating a welcoming, organized, and people-focused experience behind the scenes. Through strong communication, attention to detail, and a commitment to service, you'll help ensure our teams have the support they need to deliver an exceptional fresh shopping experience every day. Here are some of the other ways you'll help us stand out:

• Deliver outstanding internal customer service while supporting Farm Boy's vision of the best fresh shopping experience.
• Partner with store leadership and key stakeholders to support strategies that drive business goals and operational success.
• Foster a culture of trust and engagement by supporting open communication, celebrating successes, and sharing team goals.
• Serve as a point of contact for store team members by responding to employment-related inquiries, including pay, benefits, and policy or guideline clarification.
• Support new hire administration by coordinating orientations, preparing onboarding packages, and assisting with benefit enrollment documentation.
• Provide administrative support for ADP processes, including data entry, timecard corrections, system reporting, absence management, and system auditing.
• Assist with store staffing activities by greeting candidates, scheduling interviews, and supporting candidate screening processes.
• Support day-to-day store administration, including uniform inventory, filing, invoice processing, locker and name tag administration, and communicating scheduling updates.
• Assist with Health & Safety program administration by preparing and posting SOPs and sweep logs, and maintaining training compliance documentation.
• Ensure the accurate and timely administration of employee benefits, WSIB programs, training compliance tracking, office inventory systems, and employee records
• Take on additional responsibilities on a periodic basis to support overall store success.

Qualifications
What you bring to the table.
We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post-secondary program with an emphasis in Office Administration, plus a minimum of one year of progressive experience in a similar role, or an equivalent combination of education and experience.
• Level A First Aid and Basic CPR certification, or a commitment to complete within six months.
• A high level of accuracy, organization, and pride in delivering quality work with strong attention to detail.
• Excellent interpersonal and communication skills, with a genuine passion for supporting and engaging team members.
• Proven ability to handle confidential information with discretion, professionalism, and sensitivity.
• Previous experience with ADP systems and payroll-related statutory legislation considered an asset.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.
At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we're proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Skills Required