Job Description

Administrative Assistant

Vital Surgical | Private Surgical Clinic

Vital Surgical is a growing private surgical clinic seeking a

highly dependable, self-motivated Administrative Assistant

to join our team. This role is ideal for someone who takes pride in their work, thrives with autonomy, and consistently follows through without needing constant direction.

This is a

hybrid position

. While there is flexibility to work from home, the successful candidate must be available to attend the Calgary office as required.

While prior medical experience is an asset, it is not required. We are happy to train the right candidate on the medical and surgical aspects of the role. What matters most is

work ethic, accountability, organization, and initiative

.

Key Responsibilities

Respond to new patient inquiries by phone and email with professionalism, clarity, and compassion Schedule patient consultations, follow-up appointments, and surgical dates Coordinate closely with surgeons, nurses, and clinic leadership to manage schedules and patient flow Ensure all surgical documentation is completed accurately and on time Liaise with operating facilities to coordinate bookings and confirm complete patient charts Manage patient payments, issue receipts, and assist with reimbursement requests Coordinate with third-party financing providers for patients using financing options Maintain accurate patient records while upholding strict confidentiality and privacy standards Enter and reconcile physician billing Proactively identify inefficiencies and contribute to workflow and process improvements Take full ownership of assigned responsibilities and follow tasks through to completion

What We're Looking For

Exceptionally strong work ethic and reliability Highly self-motivated and comfortable working independently in a remote environment Proactive, resourceful, and confident taking ownership of your role Organized, detail-oriented, and able to manage competing priorities Clear, professional written and verbal communication skills Comfortable learning new systems, processes, and medical terminology Proficient with Google Drive, Microsoft Word, and Excel Previous administrative experience required (medical experience is an asset, not a requirement) Based in or near Calgary with availability to attend the office when needed

Compensation

Starting at $26 per hour

, with the opportunity for higher starting compensation depending on experience.

What We Offer

A supportive, respectful, and collaborative team environment A flexible remote role built on trust and accountability Comprehensive training on all clinical and surgical workflows Opportunities for long-term growth within a rapidly expanding private surgical practice A meaningful position that directly impacts patient care and outcomes

Important Note

This role is best suited for someone who is

self-directed, dependable, and takes pride in doing things properly the first time

. If you thrive in structured environments but struggle without close supervision, this role may not be the right fit.

Job Type: Full-time

Pay: From $26.00 per hour

Work Location: Hybrid remote in Calgary, AB