Job Description

About TSPC

At TSPC, we believe clarity creates confidence. We help business owners understand their numbers so they can make informed decisions and grow with ease. We are a

tech-forward, paperless accounting firm

that values strong systems, proactive communication, and exceptional client experience.

We are looking for a reliable, detail-oriented Administrative Assistant who enjoys working in a structured, digital environment and takes pride in supporting a professional accounting team.

Job Summary

The Administrative Assistant is a key support role responsible for keeping workflows organized, deadlines tracked, and client information complete and accurate. This role is ideal for someone who enjoys checklists, technology, and ensuring nothing falls through the cracks.

Responsibilities

Client Communication & Support

Manage incoming emails and client inquiries professionally and efficiently Schedule appointments and manage calendars Send engagement letters, proposals, and client communications electronically Follow up with clients to collect required information

Office & Workflow Administration

Track deadlines for bookkeeping, payroll, GST/HST, and tax filings Assist with onboarding new clients into digital systems Maintain accurate and well-organized digital client files Ensure all required documents are received before work begins

Accounting Team Support

Collect, upload, and organize documents using client portals (Hubdoc, ShareFile, or similar) Monitor document flow and flag missing or incomplete items Prepare checklists and workflow updates Act as a liaison between clients and accountants to reduce back-and-forth

Accuracy & Confidentiality

Follow firm procedures and digital workflows consistently Maintain confidentiality and data security standards Review work for accuracy and completeness
Qualifications

2+ years of administrative experience (professional services preferred) Strong organizational and time-management skills Excellent written communication skills (email-focused role) Comfortable working in a fully digital, paperless environment Proficient with Microsoft Office and/or Google Workspace Experience with accounting or document management software (QuickBooks Online, Xero, Hubdoc) is an asset High attention to detail and professionalism
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Ideal Candidate
You are:

Detail-oriented and process-driven Dependable, calm, and supportive Comfortable working with systems and technology Confident following procedures and improving them over time Professional in written and verbal communication
Why Join TSPC

Fully paperless, tech-forward office Clear systems and structured workflows Supportive, professional team environment Opportunity to become a trusted long-term team member Meaningful work that supports client clarity and confidence

Apply today

if you enjoy organized work, digital tools, and being the steady force that keeps a professional firm running smoothly.
*

Job Type: Full-time

Pay: $17.00-$21.00 per hour

Expected hours: 40 per week

Benefits:

Extended health care On-site parking Paid time off
Application question(s):

Administrative & Professional Services Experience
Required

How many years of administrative experience do you have in a professional services environment (e.g., accounting, legal, financial services)?

Answer options:

Less than 1 year

1-2 years

2-4 years
5 + years

Document Management & Client Portals
Recommended

Which of the following tools have you used? (Select all that apply)

Options:

Client document portals (Hubdoc, ShareFile, Dropbox, etc.)

Cloud accounting software (QuickBooks Online, Xero)

CRM or workflow tracking tools

Microsoft 365 / Google Workspace

None of the above

Deadline & Workflow Management
Recommended

How do you typically manage multiple deadlines at the same time?

Answer options:

I rely mostly on memory

I react as deadlines come up

I use checklists, calendars, or task systems

I proactively track deadlines and follow up early

Work Style Fit (Culture Filter)
Recommended

Which work environment do you prefer most?

Answer options:

Fast-changing with minimal structure

Highly social and spontaneous

Structured, organized, and process-driven

Independent with little oversight

Work Location: In person