We are seeking a highly organized and detail-oriented Administrative Assistant to support our office operations. The ideal candidate will possess strong clerical skills, excellent communication abilities, and proficiency with various office software. This role offers an opportunity to contribute to a professional environment where efficiency and customer service are paramount. Prior experience in medical or dental offices is a plus, along with familiarity with QuickBooks, Microsoft Office, and Google Workspace.
Duties
Manage front desk responsibilities, including greeting visitors and answering multi-line phone systems with professional phone etiquette
Perform data entry and maintain accurate records using Microsoft Office and Google Workspace tools
Handle filing, document proofreading, and general administrative tasks to ensure smooth office operations
Support bookkeeping activities using QuickBooks and assist with basic bookkeeping tasks such as invoicing and expense tracking
Provide excellent customer support and service to clients and patients, addressing inquiries promptly
Assist with appointment scheduling, calendar management, and coordinating meetings or events
Maintain organized files both digitally and physically, ensuring confidentiality and accessibility
Support medical or dental office functions as needed, including patient check-in/out processes and insurance documentation
Requirements
Proven clerical or administrative experience, preferably in a medical or dental office setting
Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tasks
Experience with QuickBooks and basic bookkeeping is desirable
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
Exceptional communication skills, including phone etiquette and customer service experience
Ability to handle filing systems efficiently and proofread documents accurately
Familiarity with front desk operations, multi-line phone systems, and medical/dental office procedures is a plus
High school diploma or equivalent required; additional administrative certifications are advantageous
Job Types: Full-time, Permanent
Pay: $18.00-$29.00 per hour
Benefits:
Extended health care
Paid time off
RRSP match
Work Location: In person
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