Job Description

Work Term: Permanent Work Language: English Hours: 35 to 44 hours per week Education: Secondary (high) school graduation certificate Experience: 1 to less than 7 months

Work setting

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Business services

Tasks

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Arrange and co-ordinate seminars, conferences, etc. Coordinate the flow of information within the team Open and distribute mail and other materials Plan and organize daily operations Train other workers Record and prepare minutes of meetings, seminars and conferences Schedule and confirm appointments Manage contracts Answer telephone and relay telephone calls and messages Answer electronic enquiries Order office supplies and maintain inventory Arrange travel, related itineraries and make reservations Greet people and direct them to contacts or service areas Set up and maintain manual and computerized information filing systems Type and proofread correspondence, forms and other documents Perform data entry Provide customer service Maintain and manage digital database Consult with clients after sale to provide ongoing support

Computer and technology knowledge

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MS Excel MS Outlook MS PowerPoint MS Windows MS Word MS Access MS Office Adobe Acrobat Reader Google Drive Electronic mail

Technical terminology

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Business

Area of specialization

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Correspondence

Transportation/travel information

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Public transportation is available

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail Repetitive tasks Large caseload Large workload Work with minimal supervision

Personal suitability

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Ability to multitask Excellent oral communication Excellent written communication Flexibility Judgement Organized Team player Accurate Client focus Reliability Time management Adaptability Accountability Dependability Due diligence Quick learner

Support for persons with disabilities

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Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

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Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

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Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

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Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

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Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

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Applies hiring policies that discourage age discrimination

Supports for visible minorities

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* Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities