Job Description

Overview

We are seeking a detail-oriented and organized Administrative Assistant to join our team. The ideal candidate will have a strong background in office administration and customer service, with the ability to manage multiple tasks efficiently. This role is vital in supporting our daily operations and ensuring a smooth workflow within the office environment.

Administrative Assistant Roles & Responsibilities

Answering and transferring incoming calls in a professional and timely manner Handling all mail and courier services, including preparing packages, coordinating pick-up/delivery, and resolving related issues Matching packing lists to company purchase orders and ensuring that the products in each delivery match the packing list Responsible for tracking back orders Communication with suppliers on warranty for customers Entering inventory transfers for Intercompany Generating invoices to customers for prepaid shipments Focuses on accurately processing and managing customer orders, involving tasks such as data entry and verifying order details Contacting customers for product pick up or delivery on backorders Processing customer payments over the phone Verify and perform daily cash receipts & perform daily reconciliation Entering and processing supplier invoices Contacting customers on behalf of sales for weekly customer visits Additional responsibilities to support Accounting and Purchasing

Requirements

Minimum of 2 years' experience in an administrative or purchasing or accounting support role Strong communication skills fluent English (both verbal and written) A positive attitude, strong work ethic, and willingness to learn Strong organizational skills and ability to work independently Passion for customer service and a professional, solution-oriented mindset Strong ability to prioritize and multitask in a fast-paced environment Proficiency in Microsoft Outlook and Office Suite and ability to learn new software

What we offer

Competitive Wages Group benefits plan that includes health, dental and vision Group RRSP 3% matching program

Job Type

Full-time onsite, 8:00 AM - 5:00 PM

The position will also require a Saturday shift from 8:30AM - 12:00PM during peak season.

Job Types: Full-time, Permanent

Expected hours: 40 per week

Benefits:

Dental care Extended health care Life insurance Paid time off RRSP match Vision care
Work Location: In person