Under the supervision of the Housing Manager, the Administrative Assistant will perform a variety of tasks, including elements of property management, to support programming and team in Affordable Housing and Property Management in Saskatoon. This position will be required to both take direction and work intuitively to support the completion of the programs' goals and objectives in a professional manner. Other key responsibilities of this role include providing administrative support to the department and maintaining effective communication with service and program areas external to the Housing team and within The Mustard Seed.
DUTIES AND RESPONSIBILITIES:
Perform clerical and administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings for the Housing Manager or specific programs
Work collaboratively with other non-profit agencies, donors, volunteers, and cross departmentally
Prepare meeting agendas, records and distribute meeting minutes, and maintain organized files of same
Produce and/or assist in the production of all required internal and external reports
Prepare monthly reports, update KPI's, and code monthly credit card statements
Regularly review progress on standard department deliverables and takes appropriate action to ensure timely completion of all department tasks
Coordinate and organize activities related to specified programming to support ongoing services
Assist in data collection and research for current or future program development
Coordinate and monitor time off requests for supervisors and managers within programming
Coordinate and organize department and leadership meetings as required
Order office supplies
Finance
Track and report on various funding in relation to the Housing department as required
Coordinate accounts payable, credit card transactions, rent, donations, and other monetary transactions as needed
Property Management
Perform Tenant Management in collaboration with Housing Manager, in accordance with Permanent Supporting Housing Tenancy Act, Residential Tenancies Act, Residential Tenancies Regulations and The Mustard Seed policies. This includes but is not limited to:
Provide oversight to elements of property management including lease agreements, rent collections and management including rent reconciliation
Perform lease management including overseeing the creation, renewal, and termination of rental agreements or leases with tenants
Address complaints and issues in collaboration with the housing team, related to maintenance, disputes with other tenants, or questions about the lease
Enforce rules in collaboration with the housing team and policies to ensure tenants adhere to the terms of their leases, including rules around noise, pets, or the use of common areas
Manage evictions and legal compliance including where tenants violate lease agreements, initiate eviction proceedings when necessary, and ensure all actions are in compliance with local housing laws
Abide by all Health and Safety protocols
Other Duties and Responsibilities
Develop and maintain effective working relationships between programming departments within the Mustard Seed
Work cooperatively with all team members to support the achievement of work plan activities designed to achieve identified goals and objectives
Other duties as assigned
MINIMUM QUALIFICATIONS AND SKILLS
3 years proven administrative experience
Knowledge of property management systems and procedures including Resident Tenancy Act and ORT
Knowledge of office management systems and procedures
Excellent time management skills and ability to multi-task and prioritize responsibilities
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills
Exceptional interpersonal skills
Proven individual and team management skills
Proficient in MS Office Suite including Word and Excel
Cultural sensitivity and respect for client individuality and self determination
A broad knowledge of and experience working with Indigenous communities is an asset
Demonstrate professionalism and discretion when dealing with confidential information
Experience using eCompliance and UKG, is considered an asset
Non-Violent Crisis Intervention, First Aid, Knowledge of overdose response, and safeTalk, are considered assets
Reliable vehicle, current driver's license (required class) and $2 million liability Insurance
WORKING CONDITIONS
This position is primarily an office based, and office space will be provided
Fast paced and demanding work environment
Time in excess of regular working hours may be required on occasion
Physical requirements of the role include traveling, driving personal vehicle, sitting for extended periods and standing
Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person This may be in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive
+ Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments
ADDITIONAL REQUIREMENTS
An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
This position requires the use of a personal vehicle for company use. The candidate must have a valid driver's licence and maintain $2M Vehicle Liability insurance on the vehicle being used.
COMPENSATION & BENEFITS
The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.
NOTE
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We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
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