Job Description

Job Number: J0523-1261

Job Title: Administrative Assistant - Accessibility Services

Job Type: Full-time

Location: Sarnia, Ontario, Canada

Job Category: Support Staff

Closing Date: June 5, 2023

Department: Accessibility Services

Reporting Manager: Manager, Counselling, Accessibility & Testing Services

Salary: $28.56/Hour

Located on the beautiful homeland that is the traditional territory of the Ojibwe, Potawatomi and Odawa First Nations, for over 50 years, Lambton College has been a ground-breaking institution. Lambton College is a national leader in applied research, teaching methodologies, experiential learning opportunities and future-facing educational innovations. With 13,000+ students from 20 countries around the world, two main campuses in Sarnia, Ontario, and a growing roster of more than 90 diploma, certificate and degree programs, Lambton College offers students flexible learning options with a broad range of programs and courses that incorporate elements of classroom, mobile, hybrid and accelerated educational alternatives.

Lambton College currently ranks third overall in Canada, and second overall in Ontario for Research in addition to maintaining a ranking within the top 4 Colleges for Research in Canada for seven straight years.

At Lambton College, we\'re proud of where we have been, but more importantly, where we are going, together. With Caring and Vitality as two of our core values at Lambton College, you know you\'ll be joining a team of passionate and fun colleagues.

About the Position:

This is a full-time support staff Bargaining Unit position reporting to the Manager, Counselling, Accessibility & Testing Services working 35 hours per week at an hourly rate of $28.56.

The Administrative Assistant supports the College\'s Student Accessibility and Academic Accommodation responsibilities and requirements by providing a variety of office reception, clerical, administrative, and organizational functions within the Accessibility Services Department to student users, College staff, and community members.

They are also primarily responsible for providing critical administrative and facilitation support for the Accessibility Team, in their support of Accessibility students/parents, the College, and the wider community. In conjunction with the Accessibility Team, the incumbent helps implement a range of accessibility processes, protocols, and services, including, but not limited to, intake, case management system files development and maintenance, auxiliary accessibility service provision, appointments and scheduling, special events and communications, document development, clinical assessment and documentation support, and general office operations and maintenance.

The Administrative Assistant is knowledgeable and sensitive to the educational and accessibility needs of students with exceptionalities and students who are facing difficult circumstances. They will represent Accessibility Services and the College professionally, tactfully, and respects the confidentiality needs of students.

Specific Accountabilities:

Administrative and Organizational Support to Accessibility Services Dept.

• Development and maintenance of office services, systems and processes, i.e. reception and scheduling of clients, case management system (ClockWork),files (physical, Teams), budget, inventory, contracts, documentation, tracking and data collection, report preparation, including Ministry reporting requirements.
• Maintenance of website communications/updates, digital filing systems and documents, templates, forms, and resources ensuring currency and accuracy.
• Assistance with organization of departmental events such as Open House, Transitions and outreach activities to community members, students, parents, secondary teachers and counsellors.
• Facilitation of auxiliary accessibility services such as, alternate format textbooks and materials, peer and digital notetaking services, interpreters, etc. Maintains list of necessary auxiliary service staff contacts, (Interpreters, Educational assistants etc)
• Facilitation of bursary support services, including BSWD application and documentation, processing BSWD with collaborating departments, (Registrar\'s Office / Financial Aid), and supporting student acquisition of accessibility services and equipment.
• Facilitation of psychoeducational assessment process for students, including BSWD and funding sources, communication/collaboration with external support bodies (RARC/Psychologists), communication and tracking with students and counsellors.

Payroll Verification

• Entry of supporting contracts and verification of payroll for part-time / contract staff.

Accessibility Services Equipment Maintenance

• Ensures learning materials and equipment (electronic devices, specialized accessibility tools and equipment) are in proper format and working order (braille, large print, CCTV, iPads etc.)
• Processes and tracks Accessibility Services equipment loans and provides assistance to students, when required.

Other Duties As Assigned

Qualifications:

• Minimum 2 year diploma in Office Administration, Business Administration (or equivalent)
• Minimum of 3 years of full-time related front line customer/client service in a post secondary/executive busy office environment
• Must have experience in client service dealing with vulnerable, marginalized clients
• Experience in use of computer student systems (SIS) and case management systems, intranet and internet tools (i.e. myLambton, Self Service, HRIS, D2LColleague, and ClockWork, Microsoft Office applications: Word, Excel, PowerPoint, Teams, Outlook)

Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.

Lambton College is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage the following qualified candidates: women, Indigenous peoples, racialized people, persons with disabilities, and those who identify as 2SLGBTQ+ to consider working with and for Lambton College.
We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to differentiate between candidates who meet the required qualifications; and encourage people to apply even if they feel that the position would be a stretch.

Employee Perks:

Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.

Investing in our People:

Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure. They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.

Lifetime Retirement Pension - Defined Benefit Pension Plan:

Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions. CAAT makes it easy for you to build stable, secure retirement income while you work.

Lambton College