Job Description

BEYOND PHYSIOTHERAPY CLINIC is seeking a Part Time Physiotherapy Clinic Administrator for Monday, Tuesday & Wednesdays.

JOB SUMMARY

Front Reception

Greet and welcome patients warmly and professionally Efficiently schedule appointments over the phone and in-person Manage emails and respond in a timely manner Ensure patients' overall experience is both exceptional and comfortable Keeping the area clean & presentable all times Laundry
Telephone

Answer phones warmly and professionally Check voicemails as needed and address each message Contact offices and parties involved with patient care
Patient Scheduling:

Schedule, reschedule and cancel patients appointments Monitor the schedule and anticipate/perform administrative needs. Ensure all patient data is accurately entered into our software
Billing and Administration

Complete billings to 3rd party payers, including MSP, WSBC, ICBC, Pacific Blue Cross, Telus Health, etc. Process debit/credit/cash/gift card transactions Complete claims/pre-approvals and mail on the day of patients visit Keep work space professional, clean and tidy Prepare and deposit bank deposits and cash receipt logs Ensure proper and accurate cash management Manage billing rejections, submissions and aged receivables Manage and secure petty cash Complete and file reports as required

GENERAL TERMS OF EMPLOYMENT

Must be able to work in a fast-paced environment with many competing demands May be required to cover additional shifts or weekends.
Compensation will be discussed during the interview depending on the experience in a physio clinic especially JANE App. If you meet the above criteria and want to be part of our great team, we invite you to please submit your resume.

Job Type: Part-time

Pay: $18.00-$21.00 per hour

Benefits:

Company events Dental care Extended health care Life insurance On-site parking Paid time off Store discount
Experience:

Customer service: 1 year (preferred) JANE Clinic Management: 1 year (required)
Licence/Certification:

Admin or MOA Course (preferred)
Work Location: In person