Job Description

Posting Closes: November 19, 2023 at 5:00pm About Us: The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest. We are fully accredited by Accreditation Canada and our proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise (2019). Why Join our Team: Competitive Compensation and Benefits: Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff. We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada\'s largest and most respected defined benefit plans. Career Development Opportunities: Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning. A formal succession planning process is key to our internal leadership recruitment. Values that include: Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive. Commitment to Health and Safety: We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve. The Opportunity: We are recruiting for an ADMINISTRATIVE AND YOUTH FACILITATOR (The Grove - Youth Wellness Hubs Ontario) There are two positions available:
Regular full-time opportunity (35 hours per week Monday to Friday 10am to 6pm with the potential for hours to shift to 12pm to 8pm) based at 737 Woolwich St. Guelph.
Regular full-time opportunity (35 hours per week Monday to Friday 10am to 6pm with the potential for hours to shift to 12pm to 8pm) based at 390 Main St. E. Palmerston. Please indicate your preference in your application. The successful candidate will have a strong passion for working with youth and supporting youth accessing the Youth Wellness Hubs. The role of Administrative and Youth Facilitator functions as a point of contact and communications link for the Hubs. This role will be responsible for orienting youth, their families and community partners to the Youth Wellness Hub Model. Administrative duties will include site and office management, response to both in person and telephone inquiries, some basic ECR (electronic client record), schedule appointments and register youth and families for service and activities. Data entry into the appropriate database is to be completed in an accurate and timely way. This position reports to the Manager, The Grove - Youth Wellness Hubs Ontario. The Grove - Youth Wellness Hubs Ontario is committed to the Equity Diversity Inclusions and Indigenous Reconciliation Framework. Applicants are encouraged to read the framework and be prepared to speak to their experience in this area. Qualifications: Diploma or degree in social services or administrative field or a combination of education and experience that will meet the needs of the position.
Course experience with health records would be considered an asset.
Relevant experience with children, youth and adults in a mental health/ healthcare environment.
Excellent customer service and organizational skills.
Excellent communication skills (oral and written).
Computer skills including Microsoft Office, database applications.
Demonstrated understanding and sensitivity to social and cultural diversity.
Knowledge of addiction and concurrent issues considered an asset.
Ability to work collaboratively in a busy inter-disciplinary setting and with formal and informal community resources.
Demonstrated belief in the values and philosophy of The Grove Hub, CMHA WW and Youth Wellness Hubs Ontario.
Valid driver\'s license and own transportation as travel is required. If you are interested in this position, please submit a resume and cover letter (in one document) outlining how your skills, qualifications and experience meet the position requirements. COMPENSATION AND RATE OF PAY: Level 3 (OPSEU) - $24.11 to $29.29 per hour CMHA WW, as an equal opportunity employer, embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome applications from all qualified persons. Successful candidates must show proof of full COVID-19 vaccination or documentation requesting an exemption under the Human Rights Code. Experience
Required
1 year(s): Youth Mental Health
Education
Required
College Diploma or better in Social Work or related field