Job Description

We are seeking a highly organized and energetic

Administrative Coordinator

who will support front office operations, oversee housekeeping quality, and contribute to marketing initiatives that promote community engagement and drive occupancy growth.

Position Overview

The Administrative & Marketing Coordinator provides crucial day-to-day support to the

Executive Director and General Manager

, ensuring strong communication, excellent customer service, and smooth operations. This role also plays a key leadership part by supervising housekeeping performance and supporting the brand presence of Vickers Manor.

Key Responsibilities Administrative & Front Office

Greet and support residents, families, contractors, and visitors professionally Manage calls, emails, documentation, lease records, and resident files Assist with intake, move-ins, resident notices, and onboarding coordination Maintain daily reports, communication logs, and follow-up tasks Uphold a welcoming and organized front desk environment Rent, Cheque and Income collection and record keeping Address resident and tenant concerns immediately and with professionalism primary on-site leader during shift Monitor for hazards and ensure compliance with health & fire safety rules Ensure visitor management and access control Support marketing content creation and social media posting Assist with tours, inquiry tracking, and follow-up communication Promote Vickers Manor across community channels and partner organizations Support branding initiatives and engagement events Represent the residence with confidence and enthusiasm

Housekeeping Leadership

Oversee daily duties of housekeeping staff and ensure high-quality standards Conduct regular inspections of suites and common areas Ensure housekeeping is completing tasks correctly and on schedule Check common areas, washrooms, dining spaces, hallways for cleanliness Document and escalate ANY sanitation concerns

Operations Support

Monitor maintenance issues and ensure timely follow-up Coordinate with vendors and service providers as required Assist with recreation program setup and resident engagement activities

Qualifications

Administrative and customer service experience required Experience in hospitality, property management, or retirement living is an asset Strong communication, organization, and leadership skills Tech-savvy -- comfortable with scheduling tools, digital records, and basic design Positive, compassionate approach when working with seniors High attention to detail and ability to follow through on tasks

Preferred Certifications

WHMIS, First Aid/CPR, Food Safety, or similar health & safety training Experience with social media marketing or Canva (asset)

What We Offer

Competitive compensation & growth opportunities A supportive leadership environment that values initiative A meaningful role directly improving the resident experience A chance to be part of an exciting redevelopment and rebranding journey
Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 16 - 32 per week

Work Location: In person