Job Description

At Crestwood Dental Clinic we are looking for an experienced leader to join our team of dedicated dental professionals. We are seeking someone with the ability to inspire and motivate our administrative team to enhance efficiencies and create a welcoming and pleasant experience for our patients. The ideal candidate will be a detailed oriented individual who is capable of transform problems into opportunities. This is an exciting opportunity to make a positive impact on peoples lives and grow your career with an exciting organization who is transforming dentistry. The Administration Manager will be responsible for:

• Responsible for the clinic schedule and supporting the team with strategic scheduling and appointment maximization opportunities.
• Building daily, weekly, and monthly strategies and action plans to fill the schedule of hygienist and doctors.
• Approving administrative timesheets and manage staffing needs and utilization that align with the needs of the business.
• Manage administration team schedules to align with the needs of the business.
• Lead daily team huddles to support efficiency and growth within the administrative teams.
• Deployment and delivery of new administrative processes to guarantee an excellent patient experience.
• Work along side the Clinical Lead to find growth opportunities that support the clinic\xe2\x80\x99s yearly strategic initiatives.
• Support and improve the workflow between the administrative and the clinical team.
• Partner with the finance teams to monitor and support accounts receivable and collections.
• Prepare forecast analysis and monthly reports to discuss with the General Manager.
• Support and educate the administrative team to ensure the most current protocols and resources are available to them.
• Take initiative and propose changes to enhance the overall administrative practices as they relate to overall clinic operations.
• Participate in meetings with the General Manager and Clinical Lead to analyze reports and provide opportunities for improvements in systems, processes, and people.
• Collaborating with the General Manager to action new strategies for the growth and development of the administrative team and the clinic.
• And most importantly, lead the team with kindness and an open-door policy that allows fluent and constant communication.

Requirements:

• 3+ years of experience in a customer facing management role.
• Related experience as a proven leader, priority will be given to candidates with certification or education in leadership or business.
• All candidates will be considered, dental or medical experience will take priority.

What do we offer?

• Comprehensive benefits package with extended health care
• Competitive salary with a bonus package
• Mentorship and training programs
• Comprehensive onboarding support by an onsite General Operations Manager to guide you in your role.

Who are we: Crestwood Dental is a successful, fast-growing dental practice that values diversity and innovative thinking and fosters a culture of performance and accountability. We invest in the growth and development of our people by offering a wide range of career paths, comprehensive training, and leadership development opportunities. Crestwood is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.