Sales Support/ Customer Service / Shipper Receiver
Job Functions
Inspect and receive shipments coming into the warehouse.
Report any damages, or shortages, caused during shipping, to purchasing agent.
Refuse any order that shows product damage.
Email appropriate staff, when product has arrived.
Enter incoming / outgoing product into AIMS for inventory.
Organize orders for sales / installs.
Label boxes.
Assist with Cine sales truck deliveries and incoming couriers.
Arrange shipment of orders, where applicable.
Receive, ship, and invoice all orders, including drop shipped orders.
Maintain and organize warehouse sales area.
Assist purchasing agent with inventory control, and report discrepancies to appropriate person.
Fill out packing slip with required information.
Assist with R.M.A.'s.
Transfer stock between Edmonton and Calgaryoffices.
Assist Sales Team with meeting/ quotations/ and sales
Update ETA's of products in AIMS
Work with Project Coordinator on equipment ETA.
Provide excellent customer service.
Report any detrimental practice, procedure, and/or process that may jeopardize the well being of Cine Audio Visual.
Follow company policies and procedures.
Perform any other assigned duties.
Answer and direct incoming phone calls.
Invoicing
Skills and Qualifications
Strong computer / data entry / skills, i.e. Excel, Word, AIMS.
Problem solving, and time management skills.
Work well alone, and with others.
Strong communication skills.
Customer service skills.
Attention to detail.
Organizational skills.
Industry and/or shipping / receiving related courses, or experience.
Benefits Included in Job Offer:
Statutory holidays paid as per Alberta Labour Standards
2 weeks paid holidays
Paid sick days
Paid hour lunch
Free parking
100% dental, 100% prescriptions
Long term & short term disability, extended health etc.
Education allowances
Social functions
Service awards
Training provided
Eligible for group RRSP
Job Type: Full-time
Pay: $22.00-$25.00 per hour
Expected hours: 42.5 per week
Work Location: In person
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