Job Description

Job Overview

We are looking for a detail-oriented Administration / Delivery Coordination team member to help with dealership operations. This role includes handling paperwork, organizing deals, reviewing information for accuracy, and supporting customer deliveries. The right candidate will be organized, reliable, and able to communicate well with both customers and team members.

Responsibilities

Provide outstanding customer support through various channels, including phone, email, and chat. Organize, review and process paperwork for deals and deliveries ensuring accuracy. Handle inbound and outbound calls while maintaining excellent phone etiquette. Assist customers with inquiries, complaints, and requests in a timely manner. Collaborate with team members to improve delivery services and resolve issues. Utilize Microsoft Office applications to manage documentation and reports effectively. Support delivery scheduling and customer coordination. General administrative and customer service support.

Skills

Strong communication skills and previous experience in customer service is preferred. Proficient computer skills with experience in Microsoft Office applications. Excellent typing skills for efficient data entry tasks. Strong analysis skills to assess customer needs and provide appropriate solutions. Experience with scheduling and strong organizational skills a plus. A positive attitude, patience, and the ability to work under pressure are essential for success in this role. Join us as we strive to deliver top-notch service to our valued customers!
Job Type: Full-time

Pay: $19.00-$22.00 per hour

Application question(s):

Do you have prior experience working in an administration or office coordination role? Are you comfortable working with basic numbers, invoices, or deal tracking spreadsheets?
Work Location: In person