Job Description

Qui nous sommes Centurion Asset Management Inc. est un chef de file reconnu dans le secteur des placements et l\'industrie de la gestion immobili\xc3\xa8re. Fournissant des investissements et des logements de qualit\xc3\xa9 \xc3\xa0 tous ses clients, notre \xc3\xa9quipe exp\xc3\xa9riment\xc3\xa9e de plus de 280 employ\xc3\xa9s est un \xc3\xa9l\xc3\xa9ment essentiel du succ\xc3\xa8s de Centurion depuis 2003. Centurion Apartment Real Estate Investment Trust (\xc2\xab FPI \xc2\xbb) poss\xc3\xa8de plus de 11 000 appartement multifamilial unit\xc3\xa9s et logement \xc3\xa9tudiant des lits dans 28 villes du Canada et des \xc3\x89tats-Unis. Depuis le premier jour, notre objectif est de fournir aux r\xc3\xa9sidents et \xc3\xa0 leurs familles des maisons propres, s\xc3\xbbres et confortables. Le FPI offre aux investisseurs la possibilit\xc3\xa9 d\'investir dans un portefeuille diversifi\xc3\xa9 d\'appartements locatifs et de r\xc3\xa9sidences \xc3\xa9tudiantes, ainsi que des placements hypoth\xc3\xa9caires et en actions dans des d\xc3\xa9veloppements immobiliers, partout au Canada et aux \xc3\x89tats-Unis, et de participer aux profits qui en r\xc3\xa9sultent. Centurion Financial Trust (\xc2\xab CFiT \xc2\xbb) est une fiducie ax\xc3\xa9e sur le revenu et la croissance qui investit dans un portefeuille diversifi\xc3\xa9 de placements de dette qui comprend, mais sans s\'y limiter, les hypoth\xc3\xa8ques, les d\xc3\xa9veloppements immobiliers opportunistes et la dette des entreprises. Les investisseurs regroupent leurs fonds pour investir dans des opportunit\xc3\xa9s de pr\xc3\xaats hypoth\xc3\xa9caires et de cr\xc3\xa9dit ax\xc3\xa9s sur la croissance et participent aux rendements des revenus d\'int\xc3\xa9r\xc3\xaats et au b\xc3\xa9n\xc3\xa9fice net des capitaux propres.
Notre mission Notre mission est d\'\xc3\xaatre recherch\xc3\xa9 en tant que gestionnaire d\'actifs alternatifs de premier plan, r\xc3\xa9put\xc3\xa9 et multidisciplinaire; capitaliser sur les opportunit\xc3\xa9s de strat\xc3\xa9gies d\'investissement nouvelles et passionnantes qui r\xc3\xa9pondent \xc3\xa0 notre mission envers les investisseurs; et d\'embrasser le changement, l\'exp\xc3\xa9rimentation, l\'innovation et l\'apprentissage de l\'\xc3\xa9chec pour apporter des am\xc3\xa9liorations continues qui conduisent notre succ\xc3\xa8s et nous maintiennent en avance sur nos concurrents.
Nos valeurs Nos valeurs fondamentales peuvent \xc3\xaatre r\xc3\xa9sum\xc3\xa9es par l\'acronyme RISE: Respect de nos Investisseurs, R\xc3\xa9sidents, Coll\xc3\xa8gues, Partenaires et Communaut\xc3\xa9s; Int\xc3\xa9grit\xc3\xa9 dans tout ce que nous faisons, faisant preuve de sinc\xc3\xa9rit\xc3\xa9, d\'honn\xc3\xaatet\xc3\xa9 et de la volont\xc3\xa9 de bien faire les choses; Simplicit\xc3\xa9 sans pr\xc3\xa9tention ni tracas, pleine de valeur et de bon sens; et l\'Excellence en offrant \xc3\xa0 tous nos Clients et Partenaires des produits et des services d\'une qualit\xc3\xa9 exceptionnelle, ainsi qu\'en offrant \xc3\xa0 nos Employ\xc3\xa9s un excellent lieu de travail.
Pourquoi les employ\xc3\xa9s veulent travailler avec nous Nous offrons un environnement inclusif o\xc3\xb9 tous les employ\xc3\xa9s sont valoris\xc3\xa9s et soutenus. Au fil des ans, nous avons d\xc3\xa9velopp\xc3\xa9 une culture de travail o\xc3\xb9 le potentiel de chaque employ\xc3\xa9 est maximis\xc3\xa9 et o\xc3\xb9 chacun a une chance \xc3\xa9gale de croissance. Pour certains r\xc3\xb4les, nous offrons de nombreux avantages, notamment: Forfaits de r\xc3\xa9compenses totales concurrentiels; R\xc3\xa9gime d\'avantages sociaux complet, y compris les soins m\xc3\xa9dicaux, dentaires et de la vue; Horaires flexibles de la semaine de travail; Politique de vacances bas\xc3\xa9e sur l\'anciennet\xc3\xa9; Programmes d\'heures d\'\xc3\xa9t\xc3\xa9 et de vacances; Acad\xc3\xa9mie d\'apprentissage Centurion; Opportunit\xc3\xa9s de croissance; Politique de remboursement de l\'\xc3\xa9ducation; Programme d\'encadrement; Programme de r\xc3\xa9f\xc3\xa9rence des employ\xc3\xa9s; Postes de travail ergonomiques \xc3\xa9quip\xc3\xa9s de bureaux debout; Adh\xc3\xa9sion \xc3\xa0 un gymnase \xc3\xa0 prix r\xc3\xa9duit; Plateformes de communication interne \xc3\xa0 l\'\xc3\xa9chelle de l\'entreprise; Opportunit\xc3\xa9s de b\xc3\xa9n\xc3\xa9volat pour les employ\xc3\xa9s; R\xc3\xa9unions trimestrielles \xc3\xa0 l\'\xc3\xa9chelle de l\'entreprise et rencontres sociales; programme d\'innovation des employ\xc3\xa9s; et carte de r\xc3\xa9duction d\'entreprise.
Survol Relevant du gestionnaire immobilier, l\'administrateur immobilier est responsable de l\'exploitation, de la gestion, de l\'administration et de la location professionnelles d\'une communaut\xc3\xa9 d\'appartements Centurion \xc3\xa0 Gatineau, QC.
Le administrateur de la propri\xc3\xa9t\xc3\xa9 est responsable de la gestion de toutes les ressources, contrats, outils et fournitures connexes pour s\'assurer que l\'immeuble est g\xc3\xa9r\xc3\xa9 de mani\xc3\xa8re efficace et efficiente selon les normes \xc3\xa9tablies et dans les limites des budgets \xc3\xa9tablis.
Responsabilit\xc3\xa9
D\xc3\xa9veloppement des relations D\xc3\xa9velopper et favoriser des relations positives avec les coll\xc3\xa8gues et les r\xc3\xa9sidents. Assurer une r\xc3\xa9solution proactive et en temps opportun des pr\xc3\xa9occupations des coll\xc3\xa8gues ou des r\xc3\xa9sidents.
Service \xc3\xa0 la client\xc3\xa8le Traitez de mani\xc3\xa8re professionnelle et courtoise toutes les demandes, commentaires, plaintes ou pr\xc3\xa9occupations des r\xc3\xa9sidents. Garantir un niveau \xc3\xa9lev\xc3\xa9 de satisfaction des r\xc3\xa9sidents gr\xc3\xa2ce \xc3\xa0 une attention constante et constante \xc3\xa0 la vision, \xc3\xa0 la mission et aux valeurs de Centurion. Promouvoir un fort sentiment d\'appartenance \xc3\xa0 la communaut\xc3\xa9.
Op\xc3\xa9rations en cours Op\xc3\xa9rer les propri\xc3\xa9t\xc3\xa9s conform\xc3\xa9ment aux attentes des normes d\'entreprise de Centurion et aux budgets annuels approuv\xc3\xa9s. \xc3\x8atre responsable du respect de toutes les politiques et proc\xc3\xa9dures de Centurion Property Associates. R\xc3\xa9pondre aux questions, pr\xc3\xa9occupations ou plaintes des r\xc3\xa9sidents en temps opportun et avec compassion. Inspecter les appartements vacants pour s\'assurer que la location est pr\xc3\xaate et effectuer les inspections d\'emm\xc3\xa9nagement/d\xc3\xa9m\xc3\xa9nagement, le cas \xc3\xa9ch\xc3\xa9ant. Veiller \xc3\xa0 la perception en temps opportun des loyers impay\xc3\xa9s. Pr\xc3\xa9parer et administrer toute la correspondance \xc3\xa9crite avec les r\xc3\xa9sidents, y compris les avis de construction, en conservant \xc3\xa0 tout moment des enregistrements pr\xc3\xa9cis des communications dans le S: Drive. Assister le Property Manager dans la pr\xc3\xa9paration des travaux et des bons de commande en y joignant les devis re\xc3\xa7us des prestataires de services, faire le suivi des bons de maintenance au besoin. Assurer la liaison avec les fournisseurs et les prestataires de services externes, en leur permettant d\'acc\xc3\xa9der aux b\xc3\xa2timents si n\xc3\xa9cessaire. Tenir \xc3\xa0 jour tous les inventaires et registres des b\xc3\xa2timents, y compris le forfait de fin de mois. Commercialiser, montrer et louer des appartements, r\xc3\xa9pondre professionnellement aux demandes t\xc3\xa9l\xc3\xa9phoniques et \xc2\xab sans rendez-vous \xc2\xbb. Fournir aux r\xc3\xa9sidents potentiels des informations et des formulaires connexes, en aidant \xc3\xa0 remplir les demandes et \xc3\xa0 collecter les cautions de location. Effectuer des v\xc3\xa9rifications des r\xc3\xa9f\xc3\xa9rences du propri\xc3\xa9taire, traiter les v\xc3\xa9rifications de cr\xc3\xa9dit ; remplissez et soumettez la liste de contr\xc3\xb4le post-location. Informer personnellement tous les demandeurs de la d\xc3\xa9cision du propri\xc3\xa9taire concernant leur demande de location. Maintenir un espace de bureau ordonn\xc3\xa9 et effectuer des t\xc3\xa2ches de bureau g\xc3\xa9n\xc3\xa9rales, y compris la photocopie, la num\xc3\xa9risation et la t\xc3\xa9l\xc3\xa9copie de documents. R\xc3\xa9cup\xc3\xa9rer les colis et le courrier, ouvrir, trier et distribuer toute la correspondance entrante. Informez le gestionnaire immobilier de tout d\xc3\xa9faut ou probl\xc3\xa8me constat\xc3\xa9 dans les b\xc3\xa2timents ou les propri\xc3\xa9t\xc3\xa9s qui n\xc3\xa9cessitent une attention particuli\xc3\xa8re. \xc3\x8atre accessible en personne ou par t\xc3\xa9l\xc3\xa9phone pendant l\'appel pour fournir un service essentiel dans les situations d\'urgence (incendie, inondation, blessure) \xc3\xa0 mesure qu\'elles surviennent ou se produisent. Soyez pleinement conscient et comp\xc3\xa9tente des proc\xc3\xa9dures de s\xc3\xa9curit\xc3\xa9 incendie et de s\xc3\xa9curit\xc3\xa9 des personnes et ex\xc3\xa9cutez-les en cas d\'urgence. Compl\xc3\xa9ter tous autres t\xc3\xa2ches assign\xc3\xa9es.
Exigences

• \xc3\x89tudes minimales de 12e ann\xc3\xa9e, certaines \xc3\xa9tudes postsecondaires pertinentes de preference;
• Exp\xc3\xa9rience en gestion immobili\xc3\xa8re consid\xc3\xa9r\xc3\xa9e comme un atout;
• Solides comp\xc3\xa9tences en communication interpersonnelle et orale;
• Excellentes comp\xc3\xa9tences organisationnelles avec une forte capacit\xc3\xa9 \xc3\xa0 \xc3\xa9tablir des priorit\xc3\xa9s et \xc3\xa0 effectuer plusieurs t\xc3\xa2ches;
• Capable de travailler \xc3\xa0 la fois de mani\xc3\xa8re autonome et confortablement au sein d\'une \xc3\xa9quipe;
• Aptitude \xc3\xa0 travailler dans un environnement ax\xc3\xa9 sur les d\xc3\xa9lais;
• Soucieux des d\xc3\xa9tails; capable de r\xc3\xa9soudre des probl\xc3\xa8mes en utilisant des faits, un raisonnement solide et du bon sens;
• Pens\xc3\xa9e avant-gardiste avec une capacit\xc3\xa9 \xc3\xa0 d\xc3\xa9velopper des solutions strat\xc3\xa9giques cr\xc3\xa9atives \xc3\xa0 des probl\xc3\xa8mes difficiles en temps opportun;
• Forte ma\xc3\xaetrise des produits MS Office: Word, Excel, PowerPoint, Outlook;
• Engagement de discr\xc3\xa9tion et de confidentialit\xc3\xa9; et
• Exp\xc3\xa9rience avec les syst\xc3\xa8mes de gestion immobili\xc3\xa8re Yardi consid\xc3\xa9r\xc3\xa9e comme un atout.

Nous remercions tous les candidats de leur int\xc3\xa9r\xc3\xaat pour Centurion. Cependant, en raison du volume de candidats que nous recevons, seuls les candidats s\xc3\xa9lectionn\xc3\xa9s pour un entretien seront contact\xc3\xa9s.
Centurion Asset Management Inc. | Centurion Property Associates Inc. est un employeur inclusif et offrant des chances \xc3\xa9gales. Si vous avez besoin d\'un logement pour personnes handicap\xc3\xa9es pour participer au processus de recrutement, veuillez nous envoyer un courriel. Nous r\xc3\xa9pondrons \xc3\xa0 vos besoins en vertu du Code des droits de la personne de l\'Ontario et du Qu\xc3\xa9bec.
Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion\xe2\x80\x99s success since 2003. Centurion Apartment Real Estate Investment Trust (\xe2\x80\x9cREIT\xe2\x80\x9d) owns more than 11,000 multi-family apartment units and student housing beds across 28 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them. Centurion Financial Trust (\xe2\x80\x9cCFiT\xe2\x80\x9d) is an income and growth-oriented trust that invests in a diversified portfolio of debt investments that include but are not limited to mortgages, opportunistic real estate developments, and corporate debt. Investors pool their funds to invest in mortgage and growth-oriented credit opportunities and participate in the yields from interest income and net profit from equity.
Our Mission Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.
Our Values Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.
Why Employees Want to Work with Us We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

Overview Reporting to the Property Manager, the Property Administrator is responsible for the professional operation, management, administration and leasing of a Centurion apartment community in Gatineau, QC.

The Property Administrator is responsible for managing all related resources, contracts, tools and supplies to ensure the building is managed effectively and efficiently to established standards and within established budgets.

Responsibilities
Relationship Development
Develop and foster positive relationships with co-workers, Vendors and Residents. Ensure proactive timely resolution of all co-worker, Vendor or Resident concerns.

Customer Service
Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion\xe2\x80\x99s Vision, Mission and Values. Promote a strong sense of community.

Ongoing Operations
Operate properties consistent with the expectations of Centurion\xe2\x80\x99s Corporate standards and approved annual budgets. Be responsible for ensuring all Centurion Property Associates\xe2\x80\x99 policies and procedures are adhered to at all times. Respond to Resident questions, concerns, or complaints in a timely and compassionate manner. Inspect vacant suites to ensure rent readiness and complete move-in/move-out inspections when applicable. Ensure the timely collection of outstanding rent monies. Prepare and administer all written correspondence with Residents, including building notices, maintaining accurate records of communications in the S: Drive at all times. Assist the Property Manager with the preparation of work and purchase orders by attaching the quotes received from service providers, following up on maintenance orders as required. Liaise with vendors and outside service providers, allowing them access to the buildings as necessary. Maintain all building inventories and logs, including the month-end package. Market, show and rent apartments, professionally responding to telephone and \xe2\x80\x9cwalk-in\xe2\x80\x9d inquiries. Provide prospective Residents with related information and forms, helping to complete applications and collect rental deposits. Perform Landlord reference checks, process credit checks; complete and submit the post-lease checklist. Personally notify all applicants of the Landlord\xe2\x80\x99s decision regarding their application to rent. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Retrieve packages and mail, opening, sorting, and distributing all incoming correspondence. Inform the Property Manager of any deficiencies or problems noted in the buildings or properties that require attention. Be accessible in person or by phone while on call to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Be fully aware and cognizant of fire and life safety procedures and execute on them in the event of any emergency. Complete other duties and tasks as assigned by the Property Manager.
Requirements

• Minimum Grade 12 education, some relevant post-secondary education preferred;
• Experience in Property Management considered an asset.
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with a strong ability to prioritize and multi-task;
• Able to work both independently and comfortably as part of a team;
• Aptitude for working in a deadline-oriented environment;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner;
• Strong command of MS Office products: Word, Excel, PowerPoint, Outlook;
• Commitment to discretion and confidentiality; and
• Experience with Yardi property management systems considered an asset.

We thank all applicants for their interest in Centurion however, due to the volume of applicants we receive, only those selected for interview will be contacted.
Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested.