Job Description

Job Title: Administrative & Retail Sales Support (Retail Experience Preferred)

Location:

Pointe-Claire, QC (On-site)

Industry:

Pet Industry - Wholesale Distribution

Job Type:

Full-time (Monday to Friday, 9:00 AM - 5:00 PM)

Are you a highly organized, bilingual multitasker with a background in

retail or retail management

? Do you enjoy working in a fast-paced environment, supporting both customers and internal operations?

We're a Canadian wholesale distributor in the

pet industry

, and we're looking for a dependable and personable

Administrative & Retail Sales Support

to join our team in

Pointe-Claire

.

This role is ideal for someone who has

experience working in or managing a retail environment

, and who is now looking to apply that knowledge to a dynamic administrative and customer support position.

Key Responsibilities:

Provide administrative support to management and handle assigned tasks efficiently Respond to customer inquiries via email and phone in a timely and professional manner Perform accurate data entry and maintain internal databases Use Outlook, Word, and Excel to manage day-to-day administrative tasks Manage and prioritize multiple requests with excellent follow-through Deliver outstanding customer service with strong communication skills Occasionally travel or events, as required

What We're Looking For:

Previous experience in retail or retail management is strongly preferred

(This helps you understand the needs of our retail partners and customers)

Fully bilingual (French & English), both written and verbal Strong attention to detail, time management, and organizational skills Excellent interpersonal and customer service abilities Proficient in Microsoft Outlook, Word, and Excel Experience in administrative support or customer service roles Reliable, self-motivated, and comfortable working independently

Must have a valid driver's license and access to a car

Must be available to work on-site in Pointe-Claire Education: DCS / DEC (preferred)

What We Offer:

A friendly and supportive work environment The opportunity to work with a passionate team in the pet industry Competitive benefits package including: Dental care Extended health care Life insurance Paid time off On-site parking

If you're detail-oriented, customer-focused, and bring both retail knowledge and administrative skills to the table, we'd love to hear from you!

Job Types:

Full-time, Permanent

Languages Required:

English, French

Work Location:

On-site

Job Types: Full-time, Permanent, Casual

Pay: $40,000.00-$45,000.00 per year

Benefits:

Dental care Extended health care On-site parking Paid time off
Language:

English (required) French (required)
Work Location: In person