Job Description

Company Overview

Diamond Property Wash is a leading power washing company committed to providing top-notch cleaning services in the mobile wash industry. We pride ourselves on our dedication to quality and customer satisfaction, serving residential, commercial, and industrial clients year-round.

Summary

We are looking for a Customer Service Representative to join our team at Diamond Property Wash. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. This position is vital to our mission of delivering high-quality cleaning services while fostering strong customer relationships.

Responsibilities

Respond promptly to customer inquiries via phone, email, and in-person. Provide information about our services and assist customers with their needs. Maintain accurate records of customer interactions and transactions. Collaborate with team members to resolve customer issues effectively. Ensure customer satisfaction by following up on service requests and feedback. Assist in scheduling appointments and managing service requests.

Requirements

Proven experience in customer service or a related field. Strong communication skills, both verbal and written. Ability to handle multiple tasks efficiently in a fast-paced environment. Basic data entry skills and familiarity with office software are preferred. A positive attitude and a willingness to learn are essential.
If you are passionate about providing outstanding customer service and want to be part of a dynamic team at Diamond Property Wash, we invite you to apply today!

Job Types: Full-time, Part-time

Pay: $22.00-$26.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

Overtime pay
Benefits:

Company events On-site parking
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Work Location: In person