Job Description

About Us Ruby Speech Therapy, Inc.Ruby Speech Therapy Inc. is dedicated to providing exceptional speech therapy services to children and youth with speech, language and literacy difficulties. We are committed to creating a supportive and welcoming environment for our clients and their families. We are looking for a highly organized and detail-oriented Administrative Assistant to join our team and help us maintain our high standards of service. You will be working in our newly renovated office space, conveniently located in Riel Business Park in St Albert. You will be part of a fun & friendly team!Job SummaryThe Administrative Assistant will be responsible for managing the day-to-day administrative tasks of the clinic, ensuring smooth operations, and providing excellent customer service to our clients. The ideal candidate will have strong communication skills, the ability to multitask, and a proactive approach to problem-solving.Key ResponsibilitiesFront Desk Management:

• Greet clients and visitors, making them feel welcome and comfortable.
• Answer and direct phone calls, taking messages as necessary.
• Manage incoming and outgoing mail and shipments.

Scheduling and Coordination:

• Schedule and confirm appointments for therapy sessions.
• Coordinate with therapists to manage their schedules and client appointments.
• Organize and schedule meetings, both in-person and via videoconference.

Client Records and Documentation:

• Maintain and update client records, ensuring confidentiality and accuracy.
• Assist clients with initial paperwork and intake forms.
• Prepare and distribute memos, letters, reports, and other documents as needed.

Office Management:

• Ensure the office is well-maintained, organized, and stocked with necessary supplies.
• Order office supplies and manage inventory.

Financial and Billing Support:

• Assist with billing and insurance claims, ensuring compliance with relevant regulations.
• Manage receivable and payable accounts and maintain financial records.

Customer Service:

• Process and schedule new client referrals
• Provide information and answer questions about the clinics services.
• Address client inquiries and concerns promptly and professionally.
• Ensure a high level of customer service is maintained at all times.

Required Qualifications

• High school diploma or equivalent.
• Proven experience in an administrative role, preferably in a healthcare setting.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Attention to detail is extremely important.
• Proficiency in Google Workspace, expertise in with Google Sheets and Docs, navigating an Electronic Patient Management System.
• Proficiency in QuickBooks is a plus.

Additional Details:

• Schedule: week-day afternoons (days flexible); Saturdays
• Chosen candidates will be asked to demonstrate their administrative abilities.

Job Type: Part-timePay: $23.00 per hourExpected hours: 15 - 20 per weekBenefits:

• Company events
• On-site parking

Education:

• Secondary School (preferred)

Work Location: In personApplication deadline: 2024-06-05