Job Description

About us

Rippeyoung & Associates is a psychotherapy practice built on the belief that people heal best through connection. We're a diverse team of therapists who care deeply about creating a welcoming, inclusive, and supportive space--for both our clients and our colleagues.

We take our work seriously, but not ourselves too seriously. We value professionalism with heart: integrity, compassion, and a dash of humor. Our practitioners bring a wide range of backgrounds, perspectives, and therapeutic approaches, and we see that diversity as one of our greatest strengths.

At Rippeyoung & Associates, you'll find a culture that is collaborative--we work with our clients and each other, never at them. We are also a supportive and inclusive group who put a value on connection, compassion and humor.

Our work environment includes:

Modern office setting Flexible working hours Kindness and compassion
Responsibilities:

Answer questions and take messages in English and in French Answer inquiries and provide information to callers in English and in French Speak on the phone using appropriate etiquette in English and in French Manage the calendar of the clinical staff Set up appointments Perform general clerical work Ability to run our social media accounts/creating social media posts Website knowledge Knowledge with invoicing and insurance claims
The ideal candidate has strong soft communication skills and can easily recognize that in a psychotherapy practice the patients are coming to see us because they are in some form of distress and may not always be emotionally regulated. Being able to stay and promote calm in the face of discomfort is key. Candidates must be able to communicate effectively in both French and in English. Preference given to candidates who are comfortable with social media, and skilled at doing minor updates to a pre-existing website. Previous experience in medical office settings is desired, but not necessary.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

Flexible schedule On-site parking Paid time off
Ability to commute/relocate:

Ottawa, ON K2H 8S9: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (required) French (required)
Work Location: In person

Expected start date: 2025-10-06