Job Description

Are you looking to make a difference in a patient\xe2\x80\x99s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

PRINCIPALES FONCTIONS ET RESPONSABILIT\xc3\x89S:

Effectue des t\xc3\xa2ches administratives g\xc3\xa9n\xc3\xa9rales telles que la gestion du courrier, la r\xc3\xa9daction et la maintenance de syst\xc3\xa8mes de remplissage pour le programme.

Au besoin, responsable de traiter les demandes de co-paiement pour les patients, les pharmacies et/ ou les m\xc3\xa9decins pour les programmes offrant une assistance de co-paiement ou des paiements de conciergerie.

Assure la liaison avec les gestionnaires de programme pour s\'assurer que les ICPs de co-paiement soient respect\xc3\xa9s.

Assure la liaison avec d\'ISI la comptabilit\xc3\xa9 pour veiller \xc3\xa0 des d\xc3\xa9lais de paiement appropri\xc3\xa9s et des paiements exacts.

Assure la liaison avec l\'administrateur de paiement de tiers pour s\'assurer de l\'exactitude du traitement du paiement \xc3\xa9lectronique.

\xc3\x89tablit et maintient les fichiers de bureau, prend des rendez-vous et organise les salles de r\xc3\xa9union, au besoin.

Compile des informations provenant de diverses sources et utilise les informations pour des usages tels que la g\xc3\xa9n\xc3\xa9ration de rapports.

Fait des audits et maintient divers rapports sp\xc3\xa9cifiques \xc3\xa0 son lieu d\'affaires en d\xc3\xa9tectant les erreurs, les incoh\xc3\xa9rences ou contradictions; effectue des corrections, et informe le personnel concern\xc3\xa9 de toute modification.

Met \xc3\xa0 jour et maintient les informations commerciales pertinentes via des fichiers informatiques ou d\xc3\xa9partementaux.

Aide dans divers projets planifi\xc3\xa9s et non planifi\xc3\xa9s survenant dans le d\xc3\xa9partement \xc3\xa0 tout moment donn\xc3\xa9.

R\xc3\xa9dige les correspondances et/ou pr\xc3\xa9sentations \xc3\xa0 \xc3\xaatre envoy\xc3\xa9es aux contacts internes et externes.

Responsable de la gestion de multiples projets pour de nombreux d\xc3\xa9partements au sein d\'un secteur d\'activit\xc3\xa9 ou dans plusieurs secteurs d\'activit\xc3\xa9 au besoin.

Interagit fr\xc3\xa9quemment avec les associ\xc3\xa9s interd\xc3\xa9partementaux et la gestion interd\xc3\xa9partementale dans le but de r\xc3\xa9soudre les probl\xc3\xa8mes de charge de travail.

Maintient et favorise des relations de travail positives et professionnelles avec les associ\xc3\xa9s et la gestion.

Respecte toutes les politiques, proc\xc3\xa9dures, r\xc3\xa8gles de s\xc3\xa9curit\xc3\xa9 et r\xc3\xa8glements appropri\xc3\xa9s.

Responsable de signaler tous les \xc3\xa9v\xc3\xa9nements ind\xc3\xa9sirables aux d\xc3\xa9partements concern\xc3\xa9s.

Effectue les t\xc3\xa2ches connexes assign\xc3\xa9es.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.

As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments.

Liaise with Program managers to ensure copayment KPIs are met.

Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.

Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.

Establishes and maintains office files, makes appointments and arranges meeting rooms as required.

Compiles information from various sources and utilizes the information for uses such as generating reports.

Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications.

Updates and maintains pertinent business information via computer or department files.

Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.

Drafts and types correspondence and/or presentations to be sent to internal and external contacts.

Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required.

Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.

Maintains and promotes positive and professional working relationships with associates and management.

Complies with all appropriate policies, procedures, safety rules and regulations.

Responsible to report all Adverse Events to the assigned units/departments

Performs related duties as assigned.

What your background should look like

EXP\xc3\x89RIENCE ET NIVEAU D\xe2\x80\x99\xc3\x89DUCATION REQUIS:

\xc3\x89ducation postsecondaire dans un domaine connexe

3-5 ans d\'exp\xc3\xa9rience dans un r\xc3\xb4le administratif dans un cadre pharmaceutique

Connaissance approfondie de la suite d\'applications Microsoft Office est essentielle. Pr\xc3\xa9cision \xc3\xa9prouv\xc3\xa9e lors du traitement de grandes quantit\xc3\xa9s de donn\xc3\xa9es;

Candidat(e) doit avoir de solides comp\xc3\xa9tences en communication et en relations interpersonnelles;

Capacit\xc3\xa9 \xc3\xa0 travailler de fa\xc3\xa7on autonome et dans un environnement d\'\xc3\xa9quipe;

Adaptabilit\xc3\xa9 au changement et \xc3\xa0 acqu\xc3\xa9rir de nouvelles comp\xc3\xa9tences selon les besoins; et

Bilingue, fran\xc3\xa7ais/anglais est requis.

Le candidat retenu aura/pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d\'\xc3\xa9quipes interfonctionnelles.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Post-secondary education in a related field

3-5 years\xe2\x80\x99 experience in an administrative role in a pharmaceutical setting

In-depth knowledge of the Microsoft Office Suite of applications is essential

Proven accuracy when processes large amounts of data;

Candidate must have strong communication and interpersonal skills;

Ability to work independently and in a team environment;

Adaptability to change and to learn new skills as required; and

Bilingual, French/English is required

The successful candidate will (requirement)/may (asset) have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

COMP\xc3\x89TENCES , CONNAISSANCES ET APTITUDES REQUISES:

Aptitude \xc3\xa0 communiquer efficacement \xc3\xa0 l\'oral et par \xc3\xa9crit

Entregent

Comp\xc3\xa9tences analytiques et math\xc3\xa9matiques solides

Solides comp\xc3\xa9tences organisationnelles; souci du d\xc3\xa9tail

Capacit\xc3\xa9 de r\xc3\xa9soudre les probl\xc3\xa8mes rapidement et efficacement

Capacit\xc3\xa9 \xc3\xa0 repr\xc3\xa9senter une image positive et professionnelle

Bonne connaissance de Microsoft Word, Excel, Power Point et Outlook

Aptitude \xc3\xa0 la mise en \xc5\x93uvre de processus r\xc3\xa9sultant en des pratiques d\'audit satisfaisants

Capacit\xc3\xa9 \xc3\xa0 respecter syst\xc3\xa9matiquement les \xc3\xa9ch\xc3\xa9ances

Excellente comp\xc3\xa9tences en r\xc3\xa9solution de probl\xc3\xa8mes; capacit\xc3\xa9 \xc3\xa0 r\xc3\xa9soudre les probl\xc3\xa8mes avec efficacit\xc3\xa9 et efficience

Solide sens des affaires et sens financier

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to communicate effectively both orally and in writing

Strong interpersonal skills

Strong analytical and mathematical skills

Strong organizational skills; attention to detail

Ability to resolve issues quickly and efficiently

Ability to represent a positive and professional image

Strong knowledge of Microsoft Word, Excel, Power Point and Outlook

Ability to implement processes resulting in satisfactory audit practices

Ability to consistently meet deadlines

Excellent problem solving skills; ability to resolve issues effectively and efficiently

Strong business and financial acumen

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members\xe2\x80\x99 and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit .

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Schedule

Full time

Affiliated Companies: Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company\xe2\x80\x99s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

COVID-19 Vaccine Policy

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen\xe2\x80\x99s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

AmerisourceBergen