Job Description

Key Responsibilities:Credit and Collection Management:
Develop and implement effective collection strategies to minimize outstanding receivables.
Monitor accounts aging and follow up on overdue bill payments.
Manage an innovative 3rd party collection vendor and collection strategies.
Review and update credit terms and policies as needed.
Manage effective disconnection and reconnection for accounts in arrears and related administrative work.
Conduct deep dive analysis into operational areas to provide analysis on account receivable key performance indicators.
Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
Provided monthly management insight for performance and opportunities.
Conduct deep dive analysis into operational areas to provide analysis on account receivable key performance indicators.
Accountable for formal presentations and communications to all levels of the organization (e.g.: Monthly Business Review)
Accountable for understanding regulation changes and launching organizational projects to support changes in all impacted areas in submetering.
Inspires and builds leaders, and sets an environment that leads to success incorporating a continuous improvement and customer-centric focus supplemented with a sense of urgency.
Work closely with the Customer and Client Success teams to address collection-related issues and communication.
Team Leadership:
Provide leadership and guidance to a team of Credit and Collection specialists.
Foster a collaborative and innovative team environment focused on continuous improvement and excellence.
Conduct regular performance evaluations and provide coaching and development opportunities for team members.
Lead internal and external resources to execute advanced collection performance.
Qualifications:
University Degree, College Diploma, or equivalent in Accounting, Business, or a related field.
Bachelor\'s degree in (BBA) Accounting, Finance, Business, or a related field. CPA or relevant certification (preferred)
Three (3) years of collections experiencein a Credit and collections role.
Experience and management of high-performing teams.
Experience with customer billing environments with large transaction volumes within North American jurisdictions (preferred)
Experience in advanced data analytics experience
Strong organizational abilities and attention to detail.
Championing collaboration, outstanding cross-functional partnership, and communication skills, including interacting with senior leadership.
Accounting Software Systems, ADP - Financial Services, ERP Solutions, Great Plains (GPAC), IBM AS/400, Accounting Functions, Accounts Receivable (AR), Billing Functions, Cash Activity, Collection ProcessesRobert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.5461. All applicants applying for Canadian job openings must be authorized to work in Canada.\xc2\xa9 2024 Robert Half. By clicking \xe2\x80\x9cApply Now,\xe2\x80\x9d you\'re agreeing to Robert Half\'s Terms of Use.Robert HalfRobert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,...

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