Job Description

If you want to interact with internal & external customers to provide billing information and support in order to facilitate swift payment of invoices due to Kawartha Dairy - all while having fun doing it, apply to our Accounts Receivable & Customer Finance Supervisor opportunity so we can meet you!
What Youll Love About Us:

• Competitive salary
• Annual performance bonus
• 100% Company paid health, vision & dental benefits
• Sick pay
• Employee Assistance Program
• RRSP/DPSP matching
• Opportunities for training & advancement
• 100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
• Perks, Perks, Perks! Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee. And the best thing about working at Kawartha Dairy - you get FREE ICE CREAM!!!

• Collaborate with the Controller to maintain collection goals and general A/R performance levels;
• Communicate with internal/external sales representatives as necessary;
• Process and distribute customer statements;
• Post and reconcile customer payments to general ledgers;
• Make collection calls as required on overdue accounts;
• Reviews Customer Orders on hold with Controller and Customer service personnel;
• Reconcile Customer accounts on a regular basis and resolve any problems with customers;
• Process credit applications and run credit reports as required;
• Set up new customer accounts with payment methods and statement frequency;
• Review and ensure a balanced daily deposit;
• Investigate and resolve billing discrepancies or misapplied cash transactions;
• Balance and Post daily sales;
• Create and maintain Excel spreadsheets with regards to A/R;
• Day to Day banking;
• Supervise EDI billing procedure;
• Handle EDI rejection issues;
• Communicate with local bank regarding discrepancies and other banking issues;
• Supervise all aspects of A/R procedures;
• Ensure accurate balancing between computer systems;
• Process Credit Card and manage EFT Payments received;
• Communicate daily with drivers regarding payment and billing issues;
• Create, submit and manage corporate claims;
• Complete Corporate Audits at customer request;
• Monthly meetings with GM, Controller and Sales Manager;
• Guide Customer Service department in many issues pertaining to customer billing.
• Maintains and improves the systems involved in accounts receivable, including:
  • Accurate and timely reconciliation of customer account balances
  • Preparation and distribution of customer statements
  • Communication with customers on payment issues
  • Reporting regularly to Sales and Accounting on problem accounts
  • Prepare and maintain written procedures for accounts receivable function

• Maintains and improves systems related to cash management, including:
  • Preparation and reconciliation of daily deposits to order entry records
  • Maintain cash receipts spreadsheet
  • Maintain Credit Card Payment System and records

• Maintain and improve system related to customer database, including:
  • Maintenance of customer database as it applies to contracts and terms for accounts receivable;

• • This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

• Achieved or actively pursuing an accounting degree or designation (preferred);
• Minimum four years in a financial area including a minimum of three years in accounts receivable.
• Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records;
• Able to perform moderate to complex account reconciliations;
• Strong diplomatic and conflict resolution skills in order to handle late payments and delinquent accounts;
• Basic knowledge of accounting systems; able to effectively communicate both verbally and in writing;
• strong problem identification and problem resolution skills;
• High level of proficiency with Microsoft Office productivity suite.