Job Description

Job Title: Dental Accounts Receivable Agent Company: Heritage Lane Dental Location: Edmonton, Alberta Job Type: Full-Time Are you a detail-oriented professional with a strong background in accounting and a passion for the dental industry? We are seeking a skilled Dental Accounts Receivable Agent to join our dynamic team. As a Dental Accounts Receivable Agent, you will play a crucial role in managing our financial transactions and ensuring the smooth operation of our dental practice. Responsibilities: Payment Processing: Receive and process payments from insurance companies and patients, reconciling any discrepancies or errors to maintain accurate accounts. Accounts Receivable Management: Monitor accounts receivable, follow up on outstanding payments, and handle collections activities in a professional and respectful manner. Insurance Claims: Prepare and submit insurance claims, verifying eligibility, and providing necessary documentation to facilitate prompt reimbursement. Financial Reporting: Generate regular reports on accounts receivable status, outstanding balances, and collections efforts, providing insights to management for decision-making. Customer Service: Communicate with patients, insurance companies, and internal staff to address inquiries, resolve billing discrepancies, and ensure outstanding customer service. Compliance: Maintain strict adherence to applicable laws, regulations, and industry standards related to billing, privacy, and data security. Requirements: Education and Experience: High school diploma or equivalent required; additional coursework in accounting or finance is preferred. Proven experience in dental or healthcare accounts receivable is highly desirable. Knowledge of Dental Billing: Familiarity with dental billing codes, insurance claim procedures, and reimbursement processes, including knowledge of dental software systems (e.g., Dentrix,). Financial Acumen: Strong numerical aptitude and proficiency in basic accounting principles, with the ability to analyze financial data, reconcile accounts, and resolve discrepancies. Attention to Detail: Meticulous approach to data entry and record-keeping, ensuring accuracy and completeness of all financial transactions. Communication Skills: Excellent verbal and written communication skills to interact effectively with patients, insurance providers, and internal team members. Problem-Solving Abilities: Demonstrated ability to identify and resolve billing and payment issues, escalating complex cases when necessary. Organizational Skills: Ability to prioritize tasks, manage time efficiently, and meet deadlines in a fast-paced environment. Integrity and Confidentiality: Strong ethical standards and commitment to maintaining patient confidentiality and privacy in accordance with HIPAA guidelines. If you are a dedicated professional seeking a challenging role where your accounting skills intersect with the dental industry, we encourage you to apply for the position of Dental Accounts Receivable Agent at Heritage Lane Dental. Join our team and contribute to providing exceptional dental care while ensuring the financial health of our practice. To apply, please submit your resume and a cover letter highlighting your relevant experience and qualifications to manager@heritagelanedental.ca. We appreciate all applications, but only candidates selected for an interview will be contacted. Job Type: Full-time Salary: $40,000.00-$50,000.00 per year Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Edmonton, AB T6J 7B5: reliably commute or plan to relocate before starting work (required)

Experience:

• Accounts receivable: 1 year (required)

Work Location: In person