Job Description

About the Opportunity

Zen Residential Ltd. is seeking an Accounts Receivable (AR) Administrator to support the financial integrity and operational success of our property management team. In this role, you'll be responsible for ensuring accurate tenant records, processing payments and charges, and managing arrears communications with professionalism and care.


If you have strong attention to detail, a proactive mindset, and a desire to be part of a collaborative and purpose-driven team--this could be the perfect opportunity for you!

Who We Are

At Zen Residential Ltd., we go beyond property management--we create vibrant communities and redefine what it means to feel at home. With a reputation for innovation, excellence, and people-first service, we're proud to be a trusted leader in the residential property management space.

Why Join Zen Residential?

Work-Life Balance - We know life doesn't stop when the workday begins. That's why we support balance and flexibility that allow our team to show up fully both at work and at home. We Invest in You - We're committed to your growth. We proudly support ongoing education, industry certifications, and career development every step of the way. People-First Culture - At Zen, you're more than a number--you're a part of a team that values open communication, mutual respect, and shared success. We support each other and celebrate together. Real Career Growth - We promote from within, match people to their strengths, and create space for advancement as we grow together. Diversity & Inclusion - We are proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering a welcoming and inclusive environment for all.

What You'll Do

Process in-office tenant payments and deposits with accuracy and timeliness Apply appropriate charges, including administrative and NSF fees, to resident accounts Post and manage Automated Payment Withdrawals (APWs) and e-transfers not recorded in RentCafe Verify lease documentation and input lease charges into Yardi for new and renewing residents Prepare and issue arrears communications, including eviction letters (letter of demand) by the 5th of each month Generate and distribute arrears listings to the Property Management team, collaborating on resolution strategies Track, document, and follow up on outstanding balances and payment arrangements Maintain organized digital lease files and resident arrears notes via shared spreadsheets Support communication with tenants to ensure understanding of account activity and charges Uphold financial procedures to ensure compliance, accuracy, and accountability

What You Bring

High school diploma required; post-secondary education in business or accounting is an asset Previous experience with accounts receivable, leasing, or property administration is preferred Proficiency in property management systems (e.g., Yardi) and Microsoft Office Suite Strong communication skills, both written and verbal Excellent organizational skills and attention to detail A proactive, solutions-oriented mindset with the ability to manage competing priorities Familiarity with eviction procedures and legal compliance in a residential property context A collaborative approach and willingness to contribute to a team-oriented culture

Ready to Find Your Zen?

If you're ready to contribute your skills to a purpose-driven team where your work matters and your contributions are valued, we'd love to hear from you.

Apply now and be part of the future of property management.