This role which requires at least 2 or 3 days on-site at our sites across BC or office in Burnaby and up to 2 or 3 days remote per week.
Salary:
$58,000 - $67,000
Actual compensation within the range will be based on experience
We also offer quarterly variable compensation package (bonus) + benefits
About Specsavers
Welcome to Specsavers - where we're not just about eyewear and eyecare, we're a purpose-driven organization committed to changing lives through better sight. Ranked as the 11th Best Workplace(TM) in Canada and 16th Best Workplace(TM) in the world by Great Place to Work, we take pride in our optometrist-owned business model, providing quality eyecare and affordable eyewear to Canadians across the country.
Our journey began 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,700 healthcare businesses, passionately caring for more than 44 million patients and customers worldwide.
At Specsavers, we believe that access to quality eyecare should be a right, not a luxury. That's why we go above and beyond to transform the eyecare experience in Canada. With our advanced clinical equipment and an extensive range of affordable and high-quality eyewear, we're here to make a real difference in the lives of our customers.
But that's not all - we're also dedicated to fostering a positive, inclusive and supportive work culture. We strive to create an environment where our partners thrive while benefiting from the collective support and resources of our dedicated teams.
If you're passionate about making a difference, providing incredible care, and being part of a values and purpose-driven organization, join us on our journey to revolutionize the way Canadians experience eyecare. Together, we can change lives through better sight.
What You'll Do
As an Accounts Receivable Administrator, you will be an integral part of the Finance Transactions Team. You will be responsible for managing the Accounts Receivable function within the Finance Team. The ideal candidate will have strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
Purpose of the role
You will work closely with stakeholders within the Finance Team, as well as the wider business, to ensure timely and accurate invoicing, collection of outstanding receivables, and reconciliation of customer accounts. This role will also support the Finance Manager - Transactions to further develop the Accounts Receivable function, and processes within, for both Specsavers' internal and external customer base.
Key Responsibilities
Generate and send out invoices to customers accurately and in a timely manner.
Follow up on outstanding receivables and collections promptly and professionally.
Reconcile customer accounts and resolve any discrepancies or issues.
Maintain accurate records of customer payments and transactions.
Monitor aging reports and work with the customers to ensure timely payment.
Collaborate with internal stakeholders to address any billing or invoicing inquiries from customers.
Assist in month-end closing procedures related to accounts receivable.
Prepare and distribute monthly statements to customers.
Assist with other finance-related tasks and projects as needed.
What We're Looking For
Essential
Proven experience working in accounts receivable or a similar finance role.
Strong understanding of basic accounting principles (e.g. ASPE).
Proficiency in Microsoft Excel and other accounting software.
Excellent communication and interpersonal skills.
Proficiency in problem-solving techniques to address billing discrepancies, resolve customer issues, and implement effective collections strategies.
Customer-centric mindset with a commitment to providing exceptional service to customers while balancing the need to collect outstanding payments.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Detail-oriented with a high level of accuracy.
Ability to work both independently and collaboratively within a team.
Previous experience in customer service or collections.
Our Fellow 'Speccies' Enjoy
Generous vacation allotment and 1 paid volunteer day
1 extra paid day off and an eyecare voucher on your birthday
RRSP matching
Quarterly performance bonus
Healthcare spending account
Health and dental benefits effective on your first day
Team and company social events
Behaviours We Value
Collaborative
: We work together as one Specsavers to deliver our purpose
Curious
: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
Courageous
: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
Compassionate
: We care, support, and help each other
Commercial
: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term
We hope that in applying with us, you value these things as well!
Our Hybrid Work Model
Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.
Equal Opportunity Employer
At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.
Accessibility and Accommodations
We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know. We will work with you to meet your needs and ensure a fair and equitable experience.
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