Job Description

This is a great opportunity to join a growing company and make a real impact on the success of healthcare professionals and their clients! We offer a competitive salary, a supportive Team and opportunities for growth and development.

Position Overview:

The Accounts Manager will be responsible for managing and growing relationships with customers and ensuring that they are receiving the highest level of customer service. They will work closely with the sales and customer success teams to ensure that customers are receiving the support they need to be successful.

Key Responsibilities:

Manage and grow relationships with customers Manage CRM software Manage accounts receivable Work closely with the sales and customer success teams to ensure customer satisfaction Identify and communicate expansion opportunities to customers Monitor customers usage and engagement Address any customer concerns or issues in a timely and effective manner Prepare and deliver customer reports and presentations Attend and participate in customer meetings and calls Stay up-to-date on healthcare industry trends and best practices to provide valuable insights to customers
Qualifications:

Strong communication and interpersonal skills Proven ability to build and maintain relationships with customers Experience with SaaS products and technologies Strong problem-solving and analytical skills Ability to work well in a fast-paced, dynamic environment Knowledge of CRM software 1+ years of experience in account management or a related field preferred
Education:

Bachelor's degree in a related field preferred
Job Type: Full-time

Pay: $27.00 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Saskatoon, SK S7L 6A8