Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for Accounting Services Representative (Broker Bill Reconciler) to join our Agency Bill Team!


In this exciting and varied role, you will be responsible for reconciling Agency Bill Accounts with the goal of keeping our receivable current. You will work collaboratively with our regional partners to resolve discrepancies. The Agency Bill team will count on you to ensure payments are processed efficiently and accurately.

What you'll do here:

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Post broker payments and statements to our A/R system accurately and maintain an electronic filing system Perform Daily/Monthly reconciliation of assigned Broker accounts by analyzing, investigating and resolving outstanding transactions Work closely with our Brokers and Underwriting Teas to resolve discrepancies Maintain accurate electronic records of all discussion including follow ups Respond to incoming Agency Bill inquiries Escalate problematic brokers and unresolved discrepancies in a timely manner Prepare, attend and participate in Broker meetings/discussions Use a variation of software systems such as Microsoft Word, Excel, & Outlook to generate spreadsheets, update databases and records

What you bring to the table:

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Strong customer service attitude to maintain favorable business relationships and negotiate tactfully with brokers and underwriters. Past experience with reconciliations or data entry considered an asset Detailed oriented, highly organized and prioritize the workload Excellent analytical and problem-solving skills Excellent verbal and written communication skills Strong computer skills including advanced EXCEL skills A good understanding of fundamental accounting concepts Resourceful and able to deal with tight deadlines at month end Bilingual (English and French) an asset No Canadian work experience required but must have authorization to work in Canada.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.


Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:


A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.