Job Description

DescriptionPosition at GroupM NexusACCOUNT SUPERVISOR, ECOMMERCEPOSITION OVERVIEW:
In the position of Account Supervisor eCommerce, you will be part of agency performance group and lead a team focused on commerce. You will be responsible for the day-to-day management of various ecommerce marketing initiatives for clients. You will work in collaboration with commerce media partners (Amazon, Walmart, Instacart, etc.) for the growth of your clients and brand. You lead and are directly accountable of all ecommerce strategy, activation and performance towards your client's business goals.

• Create, manage, and execute strategic commerce media plans to meet client performance goals.
• Contribute as a leader to coach and develop your team of commerce marketing professionals across multiple accounts.
• Lead partnerships with various commerce media partners (Google, Amazon, Walmart, Criteo, Instacart, Loblaws and others).
• Create, present and gain client approval campaign strategies and tactics.
• Work with clients to uncover business needs and objectives, build appropriate strategies and identify/implement services to help achieve client goals.
• Forecast, generate, and maximize revenue opportunities with clients.
• Monitor, track, evaluate and optimize campaign performance to maximize client investment.
• Develop, maintain and refine trusted relationships with the client.
• Proactively identify and solve client risks before they escalate.
• Meet clients expectations with clear communication, organization of priorities and needs, and responsiveness.
• Demonstrate thought leadership for clients and the industry.
• Build on an existing level of commerce media expertise and develop a reputation for innovation and efficiency within GroupM.
• Provide effective analysis to support marketing recommendations.
• Scope and develop new brands looking to meet their commerce goals within our client's portfolio
• Stay up to date with industry trends and developments in commerce marketing, digital marketing, consumer behaviour, generative AI, etc.
• Aid in creation of new business presentations, POVs, best practices and process documentation.
• Foster teamwork and a constructive work environment.
• Identify training opportunities to improve the knowledge and skills of the team.
• Provide team leadership that rewards collaboration, creativity and performance.

YOUR QUALIFICATIONS:

• Minimum of five (+5) years of paid media experience (Google, Bing, Meta, TikTok).
• Minimum of two (+2) year of ecommerce experience (Amazon, Criteo, Instacart, Walmart).
• History of successful account management history and team leadership in a multi-talent inclusive environment.
• Analytical and creative problem-solving skills.
• Demonstrated track record of client relationship development and service.
• Desire to interact in a professional manner and deal with clients face-to-face.
• Proven ability to lead successful campaigns and brands.
• Superior verbal and written skills with outstanding presentation ability.
• Ability to understand and educate others on how digital media platforms work and how to get the most out of them.
• Experience with analytical tools (Google Analytics, Amazon).
• Experience with Bid Management tools (SA360, PacVue, Sellics).
• High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint.
• Technical and analytical mindset.
• Capacity to Increase efficiency and production capacity.
• Prior experience in an agency environment highly desired, who have experience in handling media partner representatives and participating on digital media publisher relationships.
• Google Search Professional Certification mandatory.
• Amazon Certification, Facebook Blueprint and any other industry certifications are great assets.

About GroupMGroupM is the world's leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, Wavemaker, Essencemediacom, as well as the outcomes-driven programmatic audience company, Xaxis. GroupM's portfolio includes Data & Technology, Investment, and Services, all united in vision to shape the next era of media where advertising works better for people. By leveraging all the benefits of scale, the company innovates, differentiates, and generates sustained value for our clients wherever they do business.GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the greater work we can create together.We're an equal opportunity employer and values diversity in its workforce. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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