Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title ACCOUNT SERVICES REPRESENTATIVE



What is the opportunity?

Who wouldn\'t want to be a part of a collaborative team?

As an Account Service Representative, you will be responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy, and production.

Day Shift between the business hours of: 06:30-17:00 \xe2\x80\x93 depending on the duties (Mon-Fri)

What will you do?

• Examines all documents for completeness and takes full responsibility for quality and accuracy of day-to-day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
• You will be required to be trained on several processes (processing different types of data and reception).
• Being comfortable with computer applications and multitasking with various programs.
• Exercise due diligence in following operational risk policies, procedures standards and guidelines.
• You and your Manager are responsible for your career trajectory, so we encourage you to take personal accountability for high achievement and participate in weekly coaching sessions (we want to see you grow).

What do you need to succeed?

Must-have:

• Passion for clients and their needs
• Data entry skills is a must, comfortable with computers and accuracy while keying
• Be able to work under tight deadlines and stay organized
• Clear attention to detail
• Flexibility of working different hours within the business hours of the unit

Nice-to-have:

• Good understanding of English, able to follow direction & coaching

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST

Job Summary

Support cash management processes and operations on a daily basis. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

Address: REGINA, Saskatchewan, Canada

City: CAN-SK-REGINA

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Technology and Operations

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-07-28

Application Deadline: 2023-08-11

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada