Job Description

About H2Safety H2Safety Services Inc. is the largest Emergency Response Management provider in Canada. Equipped with decades of experience, our team of industry leading experts deliver comprehensive, tailored Emergency Management, Health, Safety, and Environment (HSE), Emergency Response Training, and Technology services to companies throughout Canada, North America, and around the world. By continually investing in our people and world-class technology, we ensure the highest level of protection and compliance for our clients, stakeholders, and the environment. Your Team At H2Safety, we believe that diversity of experience, perspectives, and background leads to a superior company culture, creates meaningful experiences and work for our employees, and generates exceptional products and services for our wide range of clients. We?re currently looking for an Account Representative to join our Software team. These innovative specialists work diligently to exceed expectations, while ensuring clients are set up to fully leverage H2CommandCentre solutions to successfully realize their business outcomes. What You?ll Do & How You?ll Make an Impact

• Act as a primary point of contact to clients and deliver exceptional service by responding to requests and enquiries in an effective and timely manner
• Proactively manage and nurture healthy relationships with clients by communicating to understand their business needs and conveying the value of H2Safety?s software solutions
• Provide subject matter expertise on H2Safety?s software products to internal and external stakeholders
• Deliver product demonstrations, virtually and face-to-face
• Prepare and deliver documentation to clients, including scopes of work, proposals, invoices, etc.
• Maintain accurate and up-to-date account records
• Develop training plans and deliver training to stakeholders, virtually and face-to-face
• Develop account plans to increase sales to existing H2Safety clients and conduct annual and quarterly business reviews
• Maintain accurate revenue forecasting and reporting
• Oversee software upgrades and implementations
• Ensure client projects stay within time, cost, and scope parameters while meeting profitability objectives
• Contribute to the improvement of business processes that enhance productivity and profitability

What We?re Looking For

• 2+ years of experience in business to business account management, preferably in a Software as a Service environment
• 2+ years of experience creating account plans, delivering reviews, and preparing sales budgets
• University Degree in Business, Commerce, Information Technology, or related field
• Ability to work at a fast pace under pressure while balancing multiple shifting priorities
• Excellent organization skills, time-management, and attention to detail
• Self-directed with the drive and initiative to deliver results when working independently and as part of a team
• Excellent verbal, written, and interpersonal communication skills and ability to present information in clear, concise ways that resonate
• Efficient and effective problem-solving ability and aptitude to manage conflict
• Ability and willingness to travel throughout Western Canada up to 40% of work hours
• Ability and willingness to maintain flexible hours to occasionally support clients an emergency

Bonus Experience

• Experience, education, and/or professional training in emergency response management
• Completion of, or working towards, a certificate and/or professional designation in project management

Your Total Rewards

• Generous paid time off
• Comprehensive health care plan
• Company matching RRSP program
• Annual performance bonus
• Long-term incentive program
• Professional development subsidies
• Employee referral incentive
• Dress for your day work environment
• Flexible start/finish times to accommodate personal schedules
• Free and convenient office parking
• An independent work environment where you have the freedom to decide how things get done
• Monthly team activities aimed at recognizing and rewarding your hard work

Job Types: Full-time, Permanent Salary: $50,000.00-$80,000.00 per year Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Calgary, AB T2H 2S5: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• B2B sales: 2 years (preferred)
• SaaS sales: 2 years (preferred)

Work Location: In person