Job Description

Position Summary:

The Account and Media Manager, Marketing is a key member of the Marketing Department and serves as the primary liaison between our internal teams and external partners, including advertising agencies, sponsors, licensors, and third-party producers. The ideal candidate brings agency-side experience and excels at building and maintaining strong relationships, ensuring seamless communication and delivery of marketing campaigns across multiple stakeholders. Key Responsibilities:
Serve as the main point of contact for external partners including advertising agencies, media buyers, licensors, and third-party producers. Assist the Senior Director, Marketing & Ticketing with managing the daily operations of the online media buying team Manage day-to-day communications and expectations between internal marketing and creative teams and outside collaborators. Coordinate the development, approval, and delivery of marketing assets to third parties in a timely and brand-consistent manner. Track campaign progress, performance metrics, and deliverables; compile and share regular reports with internal and external stakeholders. Assist in the planning and execution of integrated marketing campaigns, ensuring alignment with production goals and partnership agreements. Support the Director of Marketing with administrative and strategic tasks related to campaign oversight and partnership coordination. Foster strong relationships with key accounts, ensuring continued collaboration and identifying new opportunities for mutual success. B2B Strategy Development & Execution: Lead the creation and implementation of B2B marketing strategies to drive event sales, sponsorship opportunities, and customer loyalty across all market segments. Troubleshoot issues and proactively solve problems to maintain a high standard of service and campaign delivery.
Qualifications:
5-7 years of experience in account management, client services, or marketing--preferably in an agency or entertainment environment. Experience with online media buying and reporting is a must. Experience with managing and reporting on Meta Ads, Google Ads and Programmatic. Proven experience managing external partnerships and balancing multiple priorities. Strong understanding of advertising campaigns, timelines, media planning, and performance reporting. Excellent interpersonal, communication, and organizational skills. A detail-oriented and solutions-focused approach with a collaborative mindset. Familiarity with live entertainment, arts marketing, LBE or immersive experiences is a strong asset. Experience with BI tools (Tableau, Google Data Looker, Power BI) is a strong asset A strong knowledge of the SMERF, MICE and Tour and Travel markets. * Proficiency with project management tools (Asana) and Microsoft Office Suite (Excel, PowerPoint, etc.); knowledge of Adobe Creative Suite is a bonus.