Job Description

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Account Manager

We are seeking a seasoned Account Manager to oversee and grow a defined territory of dedicated accounts. The ideal candidate will have a proven track record in large format printing sales and be confident in managing client relationships, quoting projects, and strategizing for long-term growth.

Duties:

Manage a small territory of existing accounts with a focus on retention and service excellence Strategically grow the territory using proven industry methods and lead-generation activities Conduct regular onsite visits, client meetings (in-person and virtual), and joint strategy sessions Quote projects, process orders, manage large-scale print jobs, and coordinate internal production Follow up on quotes, orders, and client feedback to ensure satisfaction and job completion Respond to client questions and provide guidance on print-ready file formats and specifications Cold-call prospective large clients and work toward establishing long-term contracts and recurring business Participate in sales meetings and contribute to team strategy and planning Perform other duties as required

Requirements:

Full-time role: 40 hours per week, with overtime as needed Fluency in spoken and written English is essential Minimum 2 years of Canadian work experience Industry experience: Prior experience in the large format printing industry is essential Scheduling skills: Ability to plan workdays effectively, balancing travel with virtual meetings to maximize productivity Sales process knowledge: + Quoting, follow-ups, order entry, invoicing, and job management
Tech proficiency: + Comfortable using Microsoft Outlook, CRM platforms, and preferably Adobe Suite (e.g., Acrobat, Illustrator) for basic preflighting
+ Adobe knowledge is highly preferred, as it enables faster quoting and better client support
Product expertise: Solid understanding of large format print products, applications, and installation best practices Business development: Experience cold-calling, securing new business, and building long-term client relationships Lead generation: Proactively engage in activities to generate new leads and maintain a strong sales pipeline

Benefits & Perks:

Flexible hybrid schedule: onsite and offsite work options Ability to work from home at least 1 day per week Onsite coffee & drinks Monthly team lunches Company events and team-building opportunities On-site amenities Dental plan Health care plan Paramedical services coverage Vision care benefits Long-term disability benefits Life insurance RRSP contribution plan with company matching Bonuses and commission opportunities

Note

: Principals only. Recruiters, please do not contact us.