Job Description

About Us:

Epicater leverages local vendors to create exciting food and beverage programs for companies that want to foster better team collaboration by bringing people in the office.

What You'll Do:

As an Account Manager, you'll be the key connection between our catering services and our valued corporate clients. Your role will ensure smooth operations, foster relationships, and drive business growth.

Responsibilities:

Client Relationship Management:

Serve as the primary point of contact for corporate clients. Understand client needs, preferences, and goals to tailor catering solutions. Foster long-term relationships and maintain high client satisfaction.

Account Oversight:

Manage multiple corporate accounts, ensuring timely and accurate delivery of services. Monitor and address client feedback, ensuring all issues are resolved promptly. Proactively identify opportunities to upsell or expand services.

Coordination & Collaboration:

Work closely with local vendors to coordinate menu planning and logistics. Collaborate with our operations team to ensure quality and efficiency in service delivery. Stay informed on new local products and vendors to enhance offerings.

Growth & Strategy:

Identify and pursue new business opportunities with potential clients. Stay updated on industry trends and competitive offerings. Help implement strategies to improve client retention and satisfaction.

Who You Are:

Experience & Skills:

Proven experience in account management, sales, or customer service (preferably in the catering, hospitality, or food services industry). Strong communication and interpersonal skills with a client-focused approach. Exceptional organizational and multitasking abilities.

Personal Attributes:

Passion for food, sustainability, and supporting local communities. A proactive problem-solver who thrives in a fast-paced environment. A team player with a knack for building and maintaining strong relationships.

What We Offer:

Competitive salary with performance-based incentives. Opportunities for career growth in a dynamic and mission-driven company. A chance to make a meaningful impact by supporting local businesses and sustainable practices. Flexible work arrangements and a supportive team environment. Free Lunch on office days (because great food is always a perk!). Competitive benefits program
Job Types: Full-time, Part-time

Pay: $40,000.00-$75,000.00 per year

Benefits:

Casual dress Company events Dental care Discounted or free food Extended health care Life insurance On-site parking Paid time off Vision care Work from home
Work Location: Hybrid remote in Toronto, ON