Job Description

Company Description

Our mission is to Drive Business Performance. We use data to create personalized and connected experiences that deliver transformative business outcomes. Our role is to ensure our clients meet their quantifiable business goals every day, consistently, in every market. We are entirely focused on delivering better business results through optimization, creation and analysis across all digital platforms. Our scope ranges from recommending how to use content more effectively to optimizing daily media channel performance and maximizing visibility in eCommerce platforms.



The Account Manager is a key media partner for our clients. This role is the expert on the client\'s business and a leader in media strategy for the client and internally with the team. The Account Manager has a strong working knowledge of the media landscape.

• Leading weekly status meetings with the team to understand priorities for the week / month ahead and key deliverables
• Leading key client communication where relevant - proactive and responsive in account service - acknowledging emails, setting deadlines for response, managing expectations
• Supervises media planner / buyer in client communications - feedback on approach, checking a response has been acknowledged, proactive and responsive as team requires - general best practice account service
• Supervisors media plans / buys in best practice - feedback on work, guidance on how to approach and knowledge sharing.
• Works closely with Account Director to develop strategic direction of client\'s business using best in class research and planning approaches, leveraging support from Media planner / buyers to bring audience insights from research tools or media learnings to life
• Leads the media team in annual or as required media landscape / deep dives for our partners - briefs team on what is required and supports in their approach, checks in on progress and provides relevant feedback on deliverables
• Supervises the media planner / buyer, media buyers on deliverables for the client\'s business, ensuring they are in line with client briefs and objectives
• Works closely with Media Operations team to ensure budget control and investment management are on track
• Is accountable for media buyers timely campaign actualization, reconciliation of campaigns and staying up to date on discrepancy progress
• Provides mentorship, development, and career growth support to media buyers / coordinators in the team - providing relevant feedback or areas for goal focus.
• Is actively engaged in building own knowledge in digital and reporting needs - a growth area for clients and our business

Qualifications

• Post-secondary Degree or Diploma in Media, Advertising, Business Administration, Marketing, or related field.
• A minimum of 4 years of media planning experience focused on All Media Channels and a minimum of 1-year experience leading a team.
• Strong people leader with the ability to lead, coach and develop and retain top talent while addressing performance.
• Knowledge of bid management, campaign management and optimization process with key Data, Supply and DSP partners.
• Advanced knowledge of Media Planning and Research Tools:
• Ability to instill confidence and manage expectations with internal and external stakeholders.
• Advanced analytical skills and proficient with numbers and budgets to illustrate client business objectives.
• Strong negotiation, presentation and people skills.
• Advanced level MS Office skills: Excel (Pivot Tables, VLOOKUP), Outlook, PowerPoint, etc.
• Must be able to collaborate with cross-functional teams and multiple stakeholders.

Additional Information

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact or to begin a conversation about your individual accessibility needs throughout the hiring process.

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Dentsu International