Job Description

Aplin has partnered with an established and well-respected organization in the custom apparel and team uniform industry to hire an Account Manager to join their Edmonton team. This is an exciting opportunity for someone who is passionate about sports, community, and helping teams and businesses look their best - after all, confidence starts with the right gear!
As the Account Manager, you must bring experience in this industry. You'll play a key role in building and maintaining strong client relationships-managing existing accounts, responding to inbound inquiries, and developing new business opportunities. You'll work closely with clients to understand their needs, present apparel and uniform solutions, manage contracts, and oversee orders from concept through to delivery.
Primarily an inside sales role, this position combines relationship management with business development. You'll have the independence to grow your own book of business while benefiting from the support of a collaborative and experienced team.
Key Responsibilities:

• Manage and grow relationships with existing clients, ensuring excellent service and repeat business.
• Respond to phone, email, and walk-in inquiries with professionalism and enthusiasm.
• Conduct in-person and in-office product showings and presentations.
• Develop and execute a sales plan to expand the customer base and achieve growth targets.
• Prepare quotes, proposals, and contracts, ensuring accuracy and timely follow-up.
• Coordinate with production and logistics teams to ensure seamless order fulfillment and delivery.
• Maintain up-to-date client records, sales activity, and order details in the CRM system.
• Represent the company at community and sporting events when needed to promote products and brand awareness.

About You:

• Proven experience in account management, inside sales, or customer service
• Experience in apparel, uniforms, or promotional products is required.
• Strong interpersonal and communication skills with a genuine interest in people and relationship building.
• Highly organized with excellent attention to detail and follow-through.
• Entrepreneurial mindset with the ability to manage your own book of business.
• Outgoing, positive, and motivated to succeed in a fast-paced environment.
• Passion for sports, teams, and community engagement.

What's Offered:

• A fun, supportive, and team-oriented work environment.
• Established client base with room for growth and expansion.
• Competitive compensation structure with a strong base salary.
• Opportunities for professional development and long-term career growth.

At Aplin - together with our brands CompuStaff and Impact Recruitment - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.

Skills Required