Job Description

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
Quantiphi is an award-winning AI-first digital transformation engineering company driven by the desire to solve transformational problems at the heart of the business. We are passionate about our customers and obsessed with problem-solving. Quantiphi solves our clients\xe2\x80\x99 toughest and most complex business problems by combining deep industry experience, disciplined cloud and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed
Some company highlights:

• Delivered 2.5x growth YoY since its inception in 2013
• Winner of the "Machine Learning Partner of the Year" award from Google for two consecutive years - 2017 and 2018
• Winner of the "Social Impact Partner of the Year" award from Google for 2019
• Winner of the \xe2\x80\x9cData Analytics\xe2\x80\x9d and \xe2\x80\x9cPublic Sector\xe2\x80\x9d partner of the year from Google for 2020
• Headquartered in Boston, with 3000+ Quantiphi professionals across the globe
• LEADER in The Forrester New Wave\xe2\x84\xa2 Computer Vision Consultancies, Q4 2020
• Great Places to Work certified in 2021

Role: Account Manager

Work location: Atlantic Canada

What you\xe2\x80\x99ll do:
At Quantiphi, you will be working with your leadership team and colleagues to oversee the relationship between Quantiphi and our most important clients. You will be responsible for maintaining and growing business with long-term key customers by comprehending their needs, defining the scope of opportunities in their environment, and operating as the primary point of contact for any and all matters specific to your accounts. Your success will require skill at building strong relationships, engaging clients in strategic discussions, and developing new business opportunities and/or extensions to ongoing work. You will be expected to assist in identifying needs and requirements to promote our company\xe2\x80\x99s solutions and achieve mutual satisfaction with the client.

Role & Responsibilities:

• Act as the main point of contact in all matters relating to client concerns and needs
• Serve as the link of communication between key customers and internal teams
• Develop trusted relationships across a portfolio of the major client(s) to ensure that they are actively engaged with Quantiphi for appropriate opportunities (and do not turn to competition)
• Develop Trusted Advisor relationships with key customer stakeholders and executive sponsors
• Acquire a thorough understanding of key customer goals, needs and requirements
• Expand the relationships with existing customers by regularly proposing solutions that align with their strategy and/or meet their immediate objectives
• Generate new sales that support overall account growth
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Address any issues and/or problems faced by customers and deal with complaints to maintain trust and client satisfaction
• Facilitate the timely and successful delivery of our solutions according to customer needs and objectives

Skills/Requirements:

• 2 - 5 years experience as account manager/executive or related roles
• 10-20 yrs of experience in or serving the Provider/Payer industry
• Working knowledge of health industry business models and regulations (both provider and payer domains)
• Familiarity with a broad range of healthcare IT applications (e.g. EHR, practice management, patient engagement, population health) and health application integration/interoperability standards and approaches (e.g. IHE best practices)
• Demonstrable ability to professionally communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience in technical sales and providing solutions based on customer needs
• Excellent listening, negotiation and presentation abilities
• Experience negotiating contracts and close agreements to maximize profits
• Experience forecasting and tracking account metrics (e.g. quarterly sales results and annual forecasts)
• Strong interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
• Excellent organizational skills

Behavioural skills:

• Resourceful, flexible and creative problem solver
• Sales/growth mindset
• Team player
• Great interpersonal & communicative nature
• Great emotional quotient

What is in it for you:

• Be part of the fastest-growing AI-first digital transformation and engineering company in the world
• Be a leader of an energetic team of highly dynamic and talented individuals
• Exposure to working with fortune 500 companies and innovative market disruptors
• Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud

If you like wild growth and working with happy, enthusiastic over-achievers, you\'ll enjoy your career with us !