Job Description

Overview

Steers Insurance Atlantic Ltd. is a dynamic and fast-paced insurance brokerage looking to expand its personal lines team. Representing some of Canada's top insurers, we currently have an exciting opportunity for a Personal Lines Account Manager.

We are seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent communication skills and a passion for helping customers. In this client-facing role, you'll be expected to deliver outstanding service to our home and auto insurance clients while helping them navigate policies, claims, and more, all with a positive, solutions-first attitude.

What You'll Do:

Deliver top-notch customer service to our valued clients Assist clients with policy changes, quotes, and claims inquiries Build and maintain strong, trusted relationships with our customers Help ensure every interaction ends with a satisfied client Participate in training sessions to enhance product knowledge.
What You'll Bring:

Level 1 General Insurance License Strong communication skills, both verbal and written, with the ability to convey information clearly. Post-secondary graduate (recent grads welcome!) Excellent communication and interpersonal skills Organized, detail-oriented, and able to juggle multiple tasks Creative thinker with strong problem-solving abilities
Why Join Us?

Competitive salary plus performance bonuses Comprehensive medical and dental benefits Paid vacation and sick days Support for continuing education and professional growth Work-life balance with a 35-hour work week Friendly, professional team culture Regular office hours: Monday to Friday, 8:30am - 4:30pm
Job Types: Full-time, Permanent

Pay: $45,000.00-$52,500.00 per year

Benefits:

Company events Company pension Dental care Employee assistance program Extended health care On-site gym On-site parking Paid time off Profit sharing RRSP match Tuition reimbursement Vision care
Experience:

insurance customer service: 1 year (preferred)
Language:

English (required)
Licence/Certification:

level one insurance license (preferred)
Work Location: In person