Job Description

Overview:
Create value at TC Transcontinental.
At TC Transcontinental, we've got it made, and that's because of the expertise of our team.
We are seeking an Account Manager who will leverage their expertise to identify solutions that enhance our clients' customer engagement and experience. The ideal candidate is a seasoned professional with strong business development skills and a passion for driving impactful customer experiences.
This role requires a consultative approach to deliver innovative solutions that support growth for both clients and the organization. The Account Manager will excel at building and maintaining relationships with key client stakeholders and cross-functional teams, acting as a trusted liaison between clients and production teams to manage projects and provide exceptional customer support.
We have been driving innovation since 1976.
With approximately 7400 employees, TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada's largest printer, and the Canadian leader in French-language educational publishing. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.
Responsibilities:
When your actions lead to success:

• Build and maintain strong relationships with clients and stakeholders to ensure satisfaction and alignment with business objectives.
• Oversee planning and execution of programs, ensuring quality, budget compliance, and timely delivery.
• Collaborate with internal teams to develop strategies, creative briefs, and recommendations that meet client expectations.
• Identify growth opportunities within existing accounts and support new business development efforts.
• Monitor project progress, prepare status and activity reports, and resolve issues proactively.
• Share competitive insights and client updates with the team to inform strategy.
• Ensure adherence to internal processes, financial targets, and workplace safety policies.

Qualifications:
When your expertise drives us:

• 5+ years practical experience in Marketing and Premedia industry (client or agency environment)
• Broad experience across a wide array of categories within the retail market (flyer, POP, ROP, Customer Experience)
• Experience with digital marketing or omni-channel marketing is preferred
• Proven understanding and application of creative, photography and marketing strategies for retail
• Solid financial acumen - P/L management and revenue development for accounts with $1M+ in billings
• Proven performance in developing quality client relationships
• Proven experience in overseeing integrated programs
• Bilingual an asset

When benefits really help you live better:
We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive--at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO
TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.
We are also committed to providing an inclusive and barrier-free recruitment and work environment--promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.
Send us your application. Create something with TC Transcontinental.
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Skills Required