Job Description

Achieving customer excellence and growth

Being the critical link between ROCKWOOL and our customers, you ensure they are presented with stone wool solutions that help to address their challenges and make a difference to people's everyday lives. Working in a company with a great product portfolio, a strong market position and high ethical standards, you will be able to achieve customer excellence and contribute to our continued growth. In return, we make sure to provide you with challenges, development, training and career opportunities.

Commercial Account Manager Canada

Grodan is part of the ROCKWOOL Group and the global industry leader in advanced stone wool growing media solutions, advice and support tools for professional controlled environment agriculture.

This is the Role

As an Account Manager you will develop and maintain relationships with clients and strategic partners within the greenhouse industry with the objective of nurturing and building sales within the hydroponic vegetable market. Based from home you'll enjoy traveling up to 15% of the time across Canada and work closely with a talented team of supply chain, customer service and marketing professionals that make up Grodan's North America operations.

Reporting to the commercial sales director for North America responsibilities will include:

Identifying opportunities, formulating strategic goals and market approaches and creating sales action plans.

Sell the company's products and services using technical, organizational, and client/market knowledge and assist clients in applying the products/services to their needs

Achievement of agreed budgeted sales goals (invoiced sales, price increases, EBIT and market share)

Develop and foster strong and effective relations with existing and potential clients (A/B), dealers and important influencers.

Manage a portfolio of clients including key account management.

Maintain and update CRM (Customer Relationship Management) software on a regular basis, ensuring accuracy and completion of all data input fields.

Remain current in market knowledge, update and give pro-active feedback to the company regarding new developments and opportunities.

Identify and report progress on main areas of responsibility regularly and discuss threats, opportunities and corrective actions

Ensure accuracy of all orders

Achievement of agreed upon expense budget

This is what you offer:

You love to connect and build new relationships and have a proactive attitude towards sales and personal growth. You enjoy a fun work atmosphere, take pride in your negotiation skills and conduct yourself with integrity.

Business/horticultural related post-secondary education or equivalent work experience

Ability to continuously learn and adapt to a dynamic market

Consult and offer tailored solutions while communicating good knowledge of products and ability to make calculations on technical situations

Develop and deliver presentations

Able to adapt to internal and external changes within the market

The willingness to travel up to (15%)

Possession of a valid driver's license and passport

This is What We Offer:

At ROCKWOOL, our culture is one of teamwork, respect and support. We offer a competitive salary, rewarding career and a comprehensive benefits package, including but not limited to:

Competitive salary

Comprehensive benefits package including Health, Dental, Vision, Massage Therapy and more

Generous Paid Time Off (PTO) and Paid Holidays

Retirement Pension Matching Program

Life and Disability Programs

Flexible Work from Home policy

Educational Assistance

Top up plans for maternity and paternity leave

Fitness Reimbursement

Employee Assistance Program (EAP)

ROCKWOOL is an equal opportunity employer. We evaluate qualified candidates without regard to race, colour, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

ABOUT ROCKWOOL North America

Joining the ROCKWOOL Group gives you the opportunity to release the natural power of stone to enrich modern living. For the last 80 years we have been unlocking the secrets inside of stone, to improve peoples' work and wellbeing in all kinds of ways. Our solutions are influential in making people's lives richer, more productive and more beautiful. Stone wool products comprise a diverse range of original solutions, including fire-resilient, high-performing ROCKWOOL building insulations; Rockfon opera-standard acoustic panels; Rockpanel forward-designed external cladding; ROCKWOOL Technical Insulation custom industrial applications; Grodan substrates for abundant fresh produce with less water usage; and Lapinus mineral fibres for modern transportation, anti-vibration applications and water management solutions.