Job Description

An exceptional company with a firm commitment to its people, culture, and the community! We engage deeply with our clients, evaluating their risks comprehensively. This personalized approach empowers us to craft insurance strategies tailored just for our community. Proud members of the Insurance Brokers Association of Canada, we stand as a beacon of reliability. CJ Campbell Insurance has an exciting opportunity for a full-time Account Manager, Commercial Lines, based in Calgary, Alberta. In this position, you will be primarily responsible for assisting the Commercial Providers, maintaining and expanding the book of small to medium enterprises. You will provide customers with prompt service by giving advice, explanations of insurance contracts, and discussing customer concerns. Receiving and processing all incoming Commercial correspondence Following up with adjusters on claims status and obtaining information requested by underwriters Gathering data for third parties, such as banks, lawyers, and auto dealerships Performing duties of Sales Producers in their absence Utilizing and updating Policy Works & EPIC system To qualify, candidates must either possess or be able to obtain at least a Level 1 Alberta Insurance Council (AIC) General Insurance License. Additionally, it is essential you have a minimum of 1\xe2\x80\x933 years of industry experience, preferably in commercial insurance. If you possess CAIB equivalents, we strongly encourage you to apply, and we will assist you in transferring your license. The following skills and experience will be strong assets: Familiarity with software like EPIC, Policy Words and Microsoft Office Demonstrated ability to handle customer inquiries and provide excellent service over the phone Willingness to learn and understand various processes within the organization, as well as all aspects of commercial insurance. As our ideal candidate, you are attentive to details and prioritize customer satisfaction, ensuring a positive experience for our clients. Professional and educational development support Opportunities for a flexible work model for the right candidate! Enjoy the Teladoc Health/Best Doctors program \xe2\x80\x93 access to swift physical and mental health services! Take advantage of our on-site gym Regular team bonding events such as Cinco de Mayo parties, Halloween, Valentine\'s Day, Wine Survivor, Christmas potlucks, and more! 4867691% %%sales%%