This is a hybrid role requiring three days per week in the office.
The Axis Insurance Group dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference - to your clients, to your colleagues, to yourself.
We're looking for people who are continuously growing - from Good to Great, from Great to Elite.
We're looking for
YOU.
As an Account Manager, a typical day might include:
Collaborating with the BSAA Personal Insurance team, proactively obtains underwriting information from potential and renewal clients
Demonstrating and applies knowledge of binding authorities & insurer portals
Creating and sending submissions to underwriters (where re-marketing is required)
Liaising with clients on the status of their request for coverage or renewal
Presenting quotes and/or renewals and endorsements to client, obtaining orders and binds coverage with underwriters
Maintaining a technical and service-oriented relationship with the clients and underwriters
Keeping Account Executive(s) up to date on the status of client accounts
Providing friendly, professional service to customers and internal stakeholders
Handling routine customer and Account Executive inquiries/concerns in a timely manner and to an agreed upon Practice Group standard
Issuing invoices, endorsements, policy documents, etc
Handling claims, including reporting to insurers, inputting new data, and updating clients on claims status
Managing daily administration of accounts, including: correspondence; review of policy wordings, and issuance of new/renewal documentation
Working Accounts Receivable lists
Maintaining expiration lists and abeyances
Ensuring all documentation are accurate and accounts are kept in an orderly manner
You are passionate about:
Providing friendly, professional service
Making a positive difference to those around you
Sharing ideas and working with a great team of proactive, innovative thinkers
Learning, growing, and pushing past barriers
Living with integrity
Taking ownership of your work and actions
You're outstanding at:
Organization! Organization! Organization!
Staying on top of priorities & managing expectations
Paying attention to the little things that make a big difference
Getting stuff done
Working behind the scenes to ensure an exceptional customer experience
Must Haves:
Minimum 2-3 years' of Personal Lines insurance experience, consistently meeting internal core competencies
General Insurance Agent Level II license through the Insurance Council of British Columbia or equivalent license in the individual's province of residence, with the ability to obtain a British Columbia license
A Level I license is acceptable with commensurate experience &/or active pursuit of a Level II licenses
Active pursuit of CAIB, CIP, CRM, or other insurance designations, considered an asset
You want a leg up?
Experience in Applied Epic broker management system
Post Secondary Degree considered an asset
What's in it for YOU?
Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!
Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.
Competitive Employee Benefits Plan. Axis has customized medical, dental, long-term disability, AD&D, critical illness, life insurance, and EAP coverage for you & your family.
Work/Life Balance. We offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU*
We're excited to meet
YOU!
Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.
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