Job Description

Cardinal Health, with over 1,400 employees in Canada, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.


Our Healthcare Solutions team is seeking an Account Manager who embodies the Cardinal Health vision of becoming the preferred partner in Canadian Healthcare. This role can be located in Ontario. We provide differentiated solutions to customers across the continuum of care while focusing on enablement of the healthcare to market, providing an expansive healthcare product offering, optimizing processes and the performance of healthcare; while supporting clinicians and patients for better outcomes. The Account Manager role is responsible for managing and providing outstanding customer advocacy for Cardinal's Service and Solutions that include our Just in Time, Just in Case and replenishment, Inventory Management Programs and Professional Services. This role will ensure efficient supply chain management practices across the health care network, sustain business growth & profitability by maximizing value.

Your Contributions to the Organization will be to

:

Act as Customer advocate and drive Customer success management, foster deep relationships with customers, listening to their needs and providing efficient and reliable solutions. Actively pursue strategic partnerships and innovation to differentiate and align with Customer priorities Develop and maintain various reports and dashboards to provide visibility on key sales initiatives; contract compliance. Sustain business growth & profitability by maximizing value , managing and growing Cardinal's Stockless and complimentary Services/Solutions (Operational Excellence branded Supply Chain and Patient Pathway solutions) through existing and new accounts. Actively manage Valuelink accounts: Prepare and conduct Operational Committee meetings and coordination office meetings in collaboration with Customer Operations' teams. Forecast/track key account metrics while driving the program's Sale Cycle and leading opportunity management collaboration between Cardinal Health and our customer. Liaise between customers and internal cross-functional teams to ensure the timely and successful delivery of our solutions according to customer needs. Work in close collaboration with: Materials Management, Finance, RAQA, Sales & Marketing, Healthcare Solutions, and Operations' teams to offer the best possible service. Be a champion for Customer Inventory Management and integrated Data & Analytics systems via our Tofino, Could based inventory Management solutions and other platforms. Build a reputation of thought leadership and continuous improvement, problem solving, and value creation through consultative business reviews with Customers. Continually pursue higher profitability by looking for ways to reduce operating and management waste while increasing revenues, and not compromising quality. Developing and maintaining various sales reports and dashboards to provide visibility on key sales initiatives; contract compliance. Promote Supply Chain and Logistics management best practices to the health care networks.

The Job might be for you if you have:

A Bachelor's degree in Supply Chain, Business, Marketing or any related field prefered Knowledge of Supply Chain and Inventory Management concepts and Logistics; knowledge of the healthcare network is an asset. 5+ years sales or account management experience preferred. Leadership experience with ability to mobilize and engage various stake holders, customers and in-house teams to deliver expected results. Analytical, ability to work with and leverage data to support customers Proactive, take initiative, fully autonomous, ensure follow-up and respect deadlines. Ability to work in a team and constantly strive for success for clients and for the company. Political savvy; You are able to listen, influence, persuade and negotiate at the strategic and tactical levels of various organizations (internal and external). Good communication skills; able to explain complex concepts, produce presentations and written communications.

Cardinal Health is committed to employment equity and encourages applications from women, visible minorities, Indigenous peoples and persons with disabilities.

Cardinal Health is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources team is responsible for working with applicants requesting accommodation at any stage of the hiring process.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.


Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.